Job Description

Role overview

Location: BBC Cardiff

Salary: 25,500

Working Hours: 6 month Fixed Term Contract - 10:00 - 18:00 Monday to Friday

Benefits: 25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more.

Job Purpose:

As a corporate receptionist, your primary role will be to make an excellent first impression by demonstrating a high level of customer care, professionalism, and engagement to all staff and visitors of the building in which you are located. You will be required to perform reception, administration, and telephone / switchboard duties efficiently and effectively, and will be responsible for creating a positive reception experience.



Duties:
Meet and greet visitors / staff / contractors in a warm, friendly, and courteous manner Assist with queries knowledgeably and professionally, escalating where appropriate Issue visitor / contractor passes and announce visitors to their host Manage the access control system and authorise temporary staff passes when required Operate the switchboard / telephones within SLA timelines Answer, screen, and forward calls, taking messages when appropriate Maintain a tidy reception area and provide an efficient service Maintain stock levels of stationery and order supplies as required Check, read and action emails on a timely basis Carry out administrative tasks Adhere to site safety and security procedures Represent the business with a positive attitude and professional appearance

About the role

Fluent in Welsh

Approachable, and professional Prompt, reliable, and efficient Able to prioritise workload Able to work to deadlines IT literate - Outlook / Microsoft Office Excellent communication skills - verbal / written / telephone Excellent customer service skills Takes a leading role in own personal development Flexible toward the changes / needs of the business Understanding of corporate working environment

EMCOR UK benefits

Additional Benefits

Industry leading maternity & paternity policies Refer a friend scheme - worth 500 per referral GEMS - Internal recognition scheme with vouchers for Amazon and retail/dining Extensive learning & development opportunities, including opportunities for progression Discount shopping, gym, mobile, family activities, insurance, dining experiences, car leasing and breakdown cover Bike To Work Scheme Health cash plan - Benefits covered include optical, physiotherapy and a health & wellbeing Dental scheme Access to health assessments * Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries