Job Description

About the role

The RPA Solutions Specialist role will be responsible for identifying opportunities in existing customer business processes to RPA frameworks & technology. This role will function as an integrator between the business and technology to create solutions for customers based on business requirements. Reporting to the RPA Competence Center Manager, the RPA Specialist will provide technical leadership and guidance for RPA developers and other resources during project delivery. The focus will initially be to deliver fast results, using software robots based on the BluePrism platform.

Key Job Accountabilities

• Manage and administer RPA BluePrism Software & Management Console
• Recommend changes to Business Processes to complement RPA capabilities (BPM)
• Assess automation opportunity from technical perspective and provide solution
• Monitor and update RPA Solutions
• Anticipate, identify, track, and resolve technical issues and risks affecting delivery
• Provide technical solutions, effort estimation, and delivery strategy
• Lead a team of developers through project completion and code review
• Supporting Global Function leads and Managers to simplify and standardize business processes through Robotics, Identify work process with opportunity for automation
• Define complexity of the process in terms of Robotic Process Automation delivery
• Solution Designs, Testing and Implementations based on best practice
• Deliver demos, technical trainings, and support for new/existing customers
• Work with Amcor and customers to build a RPA Center of Excellence (COE) to drive automation pipeline, but not limited to TCO/ROI analysis, best practices, and RPA program/project management
• Programming using the language needed for BluePrism software
• Recommend changes to Business Processes to complement RPA capabilities (BPM)

Qualifications/Requirements

• Bachelor\'s degree or equivalent experience in process automation
• Advanced RPA certifications or currently working toward certifications
• Minimum of 5 years of process design and process improvement experience
• 5+ years of RPA (preferably more than 4 years BluePrism)
• Process automation using C++, VBA, .NET and Python is an advantage
• At least 1 year BluePrism environment knowledge (App & DB Server / Virtual Desktops)
• Strong Experience of BPM
• Basic Program Management Skills
• Agile Project Management methodology
• Knowledge of IT - including PC\'s & Networking
• Certifications with RPA platforms (UiPath, Blue Prism, Automate Anywhere is a plus)
• Proficiency in English, both spoken and written
• Extensive experience in customer facing roles, gathering business requirements, and designing solutions
• Experience with customer interaction and software development lifecycle, as well as Agile project management methodology
• Programming languages: knowledge of SQL, Java, Python preferred
• Strong analytical and organizational skills and the ability to handle multiple high-priority projects and meet schedules
• Good communication skills to clarify expectations and drive alignment
• Proven ability to independently overcome obstacles and resolve complex problems

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Amcor is a global leader in developing and producing responsible packaging solutions for food, beverage, pharmaceutical, medical, home and personal-care, and other products. Amcor works with leading companies around the world to protect their products and the people who rely on them, differentiate brands, and improve supply chains through a range of flexible and rigid packaging, specialty cartons, closures, and services. The company is focused on making packaging that is increasingly lighter weight, recyclable and reusable, and made using an increasing amount of recycled content. In fiscal year 2022, 44,000 Amcor people generated $15 billion in annual sales from operations that span 220 locations in 43 countries. NYSE: AMCR; ASX: AMC

Amcor