Support the Corporate Sales Manager in achieving budgeted sales revenue and volumes through managing and growing corporate customers strengthening sales, marketing and administration processes:
Prompt handling of commercial and administrative queries from clients & Corporate team members
Event and marketing support for both internal, external and activations
Managing & developing the Corporate & client database
Team Aspire champion
Sales account management, generations and prospecting
Corporate client = Organisation not part of the wines & spirit resale trade e.g., financial institutions, car dealers, manufacturers, luxury goods companies, etc.
RESPONSIBILITIES OF THE ROLE
Event & Marketing Management
Coordinate brand presence and communication at Corporate client partner events & maintain activation, incentives and education calendar
Liaise with other departments to order and deliver stock and point of sale material agreed on time whilst maintaining Corporate allocation inventory & anticipating needs
Assist if needed in the run of these events (may include out of hours and weekends on occasion).
Own the corporate services marketing strategy to external clients
Executive Administrative Support
Assist existing and new clients throughout their purchasing experience with Moet Hennessy (e.g. explaining ordering procedures, giving support for new account opening, accompanying payments, coordinating orders with customer service and placing after sale calls maintaining customer confidence
Account creation and credit terms support & follow up
Weekly/monthly corporate team reporting, volumes, held orders, events overview, meetings & adhoc instructions
Support with client contracts, team travel & team meetings
Sales Management
Prospect for new business opportunities utilising all available tools (e.g. brochures, calling, referrals, digital/online) & record all successful business
Manage all direct account orders not received by the sales team
Support Corporate Account Managers with leading commercial customers
Own and manage specific customers and deliver KPI results
Corporate sales CRM creation and delivery
Brand Ambassador
Act as a 'Brand Ambassador' for individual brands/represent the MH portfolio as appropriate
Work closely with Marketing to use the relevant brand tools to execute a luxury brand 'sell'
Create and host selling events (e.g. tastings, dinners, brand experiences, Maison visits)
Build and maintain an active contact network with Corporate clients (maintenance of client details in accordance with UK data protection and privacy legislation)
Host dinners and experiences as required (may include out of hours and weekends).
Adhoc Support
Assist with any department tasks and opportunities which may arise on an ad hoc basis.
Support Corporate Sales Manager with the department A&P/FTT budget tracker
Manage all personalized products ensuring quality check and delivery execution
Profile
Personal & Interpersonal Skills
Excellent communication both written and verbal.
Strong organizational skills, able to handle multiple tasks
Resilient and persistent
Displays passion when representing the brands
Ability to assert oneself to manage various stakeholders and handle time pressure
An interest and knowledge of Wines and Spirits would be beneficial
Professional Experience & Know-how:
At least 1 year of office experience (including data entry, answering telephone enquiries, basic knowledge of administrative processing and reporting)
Proficient use of Microsoft Office software, including Word, Excel and Powerpoint
Some operational experience of managing events or other activities would be advantageous
Crafting Dreams Starts With Yours
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At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.
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