Job Description

Fountain Park
Job Title: Security Officer
Reports to: Security Supervisor/Service Manager
Location: 130 Dundee Street, Edinburgh, EH11 1AF
Job Type: Shift-based, 4 On, 4 Off. 10:00 - 22:00
Essential Qualifications and Experience:

• ?SIA License:

• ?Must hold a valid Security Industry Authority (SIA) license.
• ?Previous Experience:

• ?At least 1-2 years' experience in a corporate security role or similar environment. Preferred but not required.
• ?Health and Safety Training:

• ?Basic understanding of health and safety regulations, fire safety, and emergency procedures. Formal qualifications or certification is a plus.
• ?First Aid certification (desirable but not mandatory).

Key Skills and Competencies:

• ?Patrolling and Site Security:

• ?Demonstrated ability to conduct regular foot patrols, ensuring the safety and security of the site and the people in it.

• ?Proficiency in identifying and responding to potential security risks, hazards, and breaches in protocols.

• ?Familiarity with alarm systems, CCTV, and other security technology to monitor site activity.

• ?Break Covering and Position Flexibility:

• ?Ability to cover breaks and staff positions as required, ensuring there are no lapses in site security during shift changes. This means performing the role you are covering to the expected level /capability.

• ?Flexible and reliable approach to shifts, ensuring the site is always staffed appropriately.

• ?Incident Response and Reporting:

• ?Capability to respond effectively to incidents, including medical emergencies, fires, or security breaches.
• ?Strong written and verbal communication skills to report incidents clearly and concisely.
• ?Ability to complete daily logs, incident reports, and documentation in a timely manner.
• ?Relationship Skills:

• ?Excellent interpersonal skills, able to interact professionally with clients, staff, and visitors.
• ?Ability to establish and maintain positive working relationships with all stakeholders, including colleagues, management, and external service providers.
• ?Conflict resolution skills, with the ability to de-escalate situations effectively and professionally.
• ?Problem-Solving and Decision Making:

• ?Ability to assess situations quickly and take appropriate action in line with company procedures.
• ?Demonstrates sound judgment, even under pressure, with a focus on maintaining the safety of personnel and property.
• ?Professionalism and Appearance:

• ?Maintains a high standard of personal presentation, demonstrating professionalism at all times.
• ?Strong work ethic, reliability, and punctuality.
• ?Adaptability and Teamwork:

• ?Ability to work as part of a team, supporting colleagues and supervisors to achieve site security goals.

• ?Willingness to adapt to changing priorities and tasks as necessary.
• ?Customer Service Orientation:

• ?A friendly yet professional approach when dealing with visitors, staff, and contractors while maintaining the authority of the security role.
• ?Ability to remain calm and approachable even during busy or stressful periods, ensuring a positive experience for everyone who interacts with security.
• ?High level of customer service and interpersonal skills to respond to inquiries and resolve minor issues efficiently.
• ?Front of House Security Responsibilities:

• ?Ability to provide a professional and welcoming presence at the front entrance, ensuring that all visitors, staff, and contractors are greeted and appropriately directed.
• ?Maintain access control, ensuring that only authorised personnel and visitors are granted entry, in line with site policies and procedures.
• ?Proficiency in monitoring and managing building access, issuing visitor passes, and maintaining an accurate log of visitors.

Desirable Attributes:

• ?Experience in Corporate Environments:

• ?Familiarity with corporate premises (offices)
• ?Additional Security Training:

• ?Advanced security qualifications or training (e.g., conflict management, advanced surveillance, or counter-terrorism awareness).
• ?Technology Proficiency:

• ?Comfortable using security software, communication devices, and CCTV/Access control systems.

Personal Attributes:

• ?Integrity and Trustworthiness:

• ?High ethical standards and a strong sense of responsibility for the safety of others and property.
• ?Attention to Detail:

• ?Keen eye for potential security risks, with the ability to address issues proactively.
• ?Resilience:

• ?Ability to remain calm under pressure, deal with stressful situations effectively, and adapt to the changing dynamics of the job.

Physical Requirements:
The role involves physical activity, including patrolling and standing for extended periods, so applicants should be physically fit and able to perform such duties effectively.
Personal Ambition:
We are seeking a Security Officer with a strong desire to grow and advance in their career. In this role, you will have the opportunity to expand your skill set, take on greater responsibilities, and pursue further training to enhance your expertise. We are committed to supporting your professional development and offering pathways for progression within the security industry. If you are motivated, proactive, and looking for a rewarding career where you can continuously evolve, this position provides an ideal foundation for your long-term success.
This person specification outlines the essential criteria required for a Security Officer at a corporate site, ensuring the individual is capable of maintaining site security to a high standard while fostering positive relationships with staff, clients, and visitors.
Please note that successful candidates will be subject to additional background checks conducted by the client. These checks are mandatory and will be in addition to holding a valid SIA License. Candidates must be able to provide all necessary documentation and information to facilitate this process.
About You
About Us
Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.
We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.
Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.

Skills Required