Job Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Corporate Solutions - Program Management Office (PMO) Director - B2B Acceptance
Role Overview - Corporate Solutions - Program Management Office (PMO) Director - B2B Acceptance



The Program Management Office (PMO) team serves as the strategic backbone of the Corporate Solutions Large Market organization, driving value and alignment across programs. Our mission is to enable strategic and operational excellence through cross-functional oversight, timely reporting, and support for B2B platform commercialization.



The Director will lead the PMO Center of Excellence for B2B Acceptance, supporting Mastercard's global strategy to scale commercial card payments. This role will mobilize cross-functional teams, deliver scalable solutions through data-driven decision-making, and partner with Product and Engineering to define the roadmap and long-term strategy for B2B Acceptance.



Role

Program Execution & Stakeholder Management

Partner with the Head of B2B Acceptance Product and Engineering to deliver solutions that streamline supplier onboarding, enable straight-through processing, and enhance reconciliation.

Drive execution by:

Managing complex product launches, guiding teams through Mastercard's Studio framework to accelerate delivery, ensure quality, and enable scalable solutions Leading governance forums that ensure visibility, accountability, and timely decision-making for senior leadership Translating strategic priorities into structured, actionable roadmaps Facilitating regular meetings between Global Product and Regional Product teams (AP, EEMEA, EUR, LAC, NAM) to enhance and evolve product design. Objective setting and performance tracking (e.g., scorecards, KPIs)


Project Leadership Across Lifecycle Phases

Initiate and scope projects with clear plans and realistic stakeholder expectations Support business case development and benefit realization tracking Produce core documentation: project plans, risk/issue logs, status reports Lead business analysis and requirements definition Oversee testing and implementation Communicate progress and risks to senior stakeholders Ensure ongoing project management and quality assurance Maintain end-to-end plans and coordinate daily execution Identify dependencies and implement mitigation strategies Collaborate cross-functionally to resolve issues and sustain momentum Provide consistent updates and facilitate stakeholder communications Ensure compliance with program standards and integrate learnings to improve speed and scale


All About You

Essential knowledge, skills and experience:

Bachelor's degree in Business Administration, Finance, Engineering, or related field Significant experience in program or project management (experience in financial services, management consulting, B2B payments, or enterprise SaaS strongly preferred) Strong domain knowledge in acquiring, commercial card payments, or AR/AP platforms. Familiarity in supplier lifecycle flows - from onboarding to reconciliation. Proven change management skills including business case definition, project plan creation, risk articulation, and status reporting Strong communication and interpersonal skills, confident in interactions with senior stakeholders Proven ability to navigate matrixed organizations, aligning priorities across multiple business units, functions, and geographies Ability to lead structured governance forums to sustain alignment and accelerate decision-making across regions Demonstrated ability to manage multiple projects simultaneously, maintaining high standards of quality, timeliness, and stakeholder engagement Ability to manage, mentor, and guide junior PMO team members to grow capability within the team and ensure delivery excellence. Must have experience in fast-paced, dynamic settings, sustaining performance through demanding project cycles, and working seamlessly with teams across time zones

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.