Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



We are looking for a Cost & Commercial Analyst - Facilities Management for our Work Dynamics business line.



UK (ideally West Midlands but this is not essential)

Candidate could work remotely with periodic travel to client sites and / or JLL offices



Role Purpose

An exciting opportunity has arisen for a Cost & Commercial Audit Analyst to join JLL's Work Dynamics business in a specific client account.



The Cost & Commercial Audit Analyst will oversee facilities management invoice validation and cost assurance of the invoices received from the client's suppliers and will lead and support the client's drive to achieve cost efficiencies and savings across its FM services. The role will support internal and external benchmarking of FM services costs vs the wider market and will help in providing periodic client reporting on FM services supplier costs and commercials. must obtain SC clearance for permanency in role.



What this job involves



Collaborative Stakeholder Relationships

Develop and manage collaborative partnering relationships with the client, the client's appointed suppliers, the departments occupying the client's sites, JLL's account team and other internal colleagues across the wider JLL business

Work closely with the client's suppliers to help them resolve commercial challenges

Share commercial best practice across the client's suppliers to improve the overall commercial service the client receives

Lead collaboration workshops and process review sessions to unlock potential cost saving opportunities, identify added commercial value and innovation across all the client's suppliers, helping to maximise the commercial benefits the client sees from its supplier partners

Tapping into the client's digital platform to foster data-based decision-making with the client and client's suppliers



Commercial & Cost Audit

Manage the commercial assurance process for validating the costs and best value approach from the client's suppliers for chargeable works

Validation of the monthly payment amounts due to the suppliers, including:

10% audit and verification of chargeable reactive repairs

10% audit and verification check of planned work

10% audit and verification of amounts due for other work

10% audit and verification of other amounts to be paid or retained

100% audit of any adjustments resulting from suppliers' failure to meet contracted KPI scores

100% value for money check on Task Orders issued by the client's suppliers, providing a recommendation to the client on acceptance / rejection

Provide a monthly consolidated pack of commercial, audit and invoice validation information, flagging items where payment may be disputed with the suppliers in advance of certification of invoices for payment

Track disputed invoice items to resolution with the suppliers, ensuring they provide the required documents, certificates, cost breakdowns etc.

Retrospectively review payments to suppliers to account for building audit findings and ensure the client has accurately paid for works completed. Manage discrepancies to resolution with the client and suppliers.

Validate supplier fixed & variable fee invoice accuracy, based on a 10% sample check, including:

Penalty / incentive amounts vs performance & KPI outcomes

Calculation of invoice line item costs

Correct cost code/GL code/cost centre allocation

Accuracy of other splits (e.g. VAT)

Completeness of accompanying backup information to confirm invoices are accurate and should be certified for payment



Savings

Manage and support work with the client and client's suppliers to find cost efficiencies and savings, (ie. real terms net spend reduction from the agreed baseline)

Record, evaluate and analyse the operational, KPI cost impact on cost efficiencies and savings initiatives

Accurately and fairly attribute cost efficiencies and savings to the most suitable party within the delivery chain

Manage tracking, proof and sign-off of cost efficiencies and savings

Manage process to verify any gain-share payments for suppliers

Chair a monthly cost efficiency and savings proposal review meeting with the client and client's suppliers, to evaluate and attribute savings proposals

Report annually on all cost efficiency and savings proposals



Benchmarking

Measure and report on relative commercial performance and value for money being delivered across the client's suppliers, including regular benchmarking of suppliers against one another

Support "internal" benchmarking across the client's suppliers, summarise findings and present a relative ranking of comparable suppliers on core service contract pricing and additional chargeable works

Support "external" benchmarking which provides the client with an understanding of:

How contract pricing structures from its suppliers compare with the wider market

Examples where the client may not be gaining best value for money from its supplier contracts, based on comparisons with the wider market



Other Reporting

Support management reporting which shows cost of services across the client's estate, with information for each service including monthly cost, Y.T.D cost, monthly cost vs budget and Y.T.D cost vs budget etc.



Sound like you?



To apply you need to be able to demonstrate the following skills and experience:

At least 3 years' experience managing costs in facilities management or construction

Excellent numerical, commercial and financial acumen.

Strong analytical ability and attention to detail.

Excellent problem solving

Ability to manage multiple work assignments simultaneously and manage multiple or conflicting priorities

Fluent English language skills.

Advanced Microsoft Excel skills

Strong Microsoft Powerpoint skills

Candidate must demonstrate personal impact and gravitas, with high velocity & speed of response and a proactive, 'can-do' attitude

Positive, solution-oriented communications with a willingness to take responsibility and a talent for getting thigs done



The following skills and experience, although not required, are preferred

Preferred - Bachelor's degree in legal / business / quantity surveying degree

Pursuing qualification or pursuing the MRICS facilities management qualification

Experience in hard services or in use construction



This is a role for someone who is experienced and is able to contribute as a professional advisor.



The role is contingent upon the successful candidate receiving SC clearance.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.