Job Description

We are seeking several energetic, enthusiastic and passionate Baristas to work part time in our busy Costa Coffee outlet starting in welcome week and throughout the academic year during term time

This is an incredibly customer focused role in a busy unit and will require hard work, dedication and a fun loving personality. Hours are worked on a weekly rota and include some early evenings and weekends.

You will need to have high levels of attention to detail and be able to follow brand standards in coffee production.

Previous experience in a costa outlet is desirable but not essential as training to the highest standard will be provided.

Lancaster University is in the top 10 Universities in the UK and we want you to help us to give a world class experience to our students, staff and visitors. We pride ourselves on a friendly professional service and are looking for team members to reflect this.

Please note: The advert will be closed down earlier if we receive sufficient applications.

Start date: ASAP
End date: 30th of September 2023

Location: on campus
Working pattern: variable - Term time only

Hours per week: 10 on average

• To maintain excellent customer relations and to constantly strive to improve customer service in line with departmental policy

To operate EPOS terminals in line with departmental and costa coffee regulations

Preparation and/or service of food and beverages in line with departmental and costa coffee procedures

To correctly use equipment in line with departmental procedures

To work within EHO, COSHH and Health and Safety Guidelines

To complete daily cleaning schedules and carry out other cleaning duties as required

To wear uniforms at all times in-line with costa coffee policy

To maintain a high standard of personal hygiene, and work in a clean and tidy manner

To attend relevant training courses as directed by the senior store manager

All work to be carried out with a customer focused attitude, providing excellent customer service with a proactive work ethic

At all times to carry out ones responsibilities with due regard to the university\'s codes of practice on

Equality and Diversity and Health and Safety and adhere to the Data Protection Act

Must have a flexible approach to working

To undertake any other duties commensurate with the position or grade

Person Specification

• Experience of food preparation and/or service, or working in caf\xc3\xa9, bar, restaurant or other retail environment.

• Excellent customer service and communication skills

• Attention to detail and ability to follow instructions

• Able to undertake physical lifting

• Ability to work under pressure

• Flexibility and in particular willingness to work evenings and weekends

• Proven Reliability and Responsibility

• The ability to work as an effective team player

Working in this role will help to develop the following skills and experience:

• Exercising professional judgement

• Flexibility

• Integrity

• Interpersonal sensitivity

• Knowledge Sharing

• Leadership

• Multi-tasking

• Organisation

• Perseverance
• Teamwork

Please note: Unless specified otherwise in the advert wording, this role is only open to individuals based in the UK

You are required to submit a cover letter to support your application. Applications without a cover letter will not be considered.

Under the terms of this work, we endeavour to provide the advertised number of hours however, hours are not guaranteed and that work may cease if there is a fall in demand.

Adverts that display a closing date should be treated as a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

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Help and advice on making applications can be found on the Lancaster University Careers pages. Visit

Lancaster University