Job Description

Costing & Billing Team Manager - London

Salary:

60,000 - 65,000 per annum

Hybrid:

1 day per week working from home (after successful completion of probation)

An established London law firm is seeking an experienced Costing & Billing Team Manager to lead their Legal Aid billing operations. This key role oversees all aspects of Legal Aid billing, including CCMS, Legal Help, high-cost case plans, and civil claim uploads, ensuring accuracy, compliance, and timely submissions to the Legal Aid Agency (LAA).

You'll manage a small, dedicated team of billing officers and administrators, working closely with fee earners and finance colleagues to streamline processes and support the firm's operational and financial goals.

Key Responsibilities:

Billing Operations

Oversee preparation, submission, and reconciliation of Legal Aid bills. Manage billing for both controlled and certificated work, including CCMS submissions, CRM6s, and high-cost case plans. Liaise with the Legal Aid Agency regarding claims, appeals, rejections, and audits. Ensure billing is accurate, compliant, and submitted within LAA deadlines. Advise and support fee earners and support staff on all Legal Aid costs matters. Provide training and guidance to legal teams on billing processes and best practice.

Team Leadership

Lead, supervise, and support the billing team, including setting objectives and managing workloads. Deliver training and ongoing development to maintain high standards. Review and enhance internal processes to improve efficiency and turnaround times.

Compliance & Reporting

Maintain accurate billing records and ensure compliance with all audit and regulatory requirements. Support preparation for LAA contract audits, file reviews, and peer reviews. Monitor billing KPIs and prepare regular management reports. Work closely with the finance team on cash flow forecasting and reconciliation.

Person Specification:

Essential

In-depth knowledge of Legal Aid Agency billing, including CCMS, high-cost case claims, Legal Help, and inter partes bills. Minimum 5 years' experience in Legal Aid billing and costs negotiation. Proven leadership and team management experience. Excellent attention to detail, organisation, and ability to meet deadlines under pressure. Strong communication and problem-solving skills. Experience using legal case management systems (e.g. Legal Aid Agency Portal, CostMaster, Tikit).

Desirable

Previous experience managing a billing or finance team within a law firm. Knowledge of Legal Aid contract compliance and audit preparation. Proficiency with Excel and reporting tools. Law degree advantageous but not essential.

Why Join

Competitive salary of 60,000 - 65,000. 1 day per week working from home (after probation). Ongoing professional development and training. Supportive, collaborative, and friendly working environment.

If you're interested, then hit that apply button or reach out to Niamh Nolan directly on Niamh.nolan@oculuslegalgroup.com

Job Types: Full-time, Permanent

Pay: 60,000.00-65,000.00 per year

Work Location: Hybrid remote in London EC4A 1BE