Counter Assistant

Wakefield, ENG, GB, United Kingdom

Job Description

We are looking for a

Medicines Counter

Assistant

with excellent customer service skills to join our friendly team at Horbury Road Pharmacy in Wakefield. We are a busy pharmacy with a great team who cares about our patients and provides quality healthcare to our community.

This role requires either full time hours of 41.25 hours per week working Monday to Friday 9am-5.45pm (with a 30 minute break) or for the right candidates this role can be split into a job share for two part time candidates working 2 or 3 days. Please advise your preferred working pattern alongside your application.

As a

Medicines Counter Assistant

you will be the first person patients meet when coming into the pharmacy, speak to when seeking healthcare advice (referring to the Pharmacy team when appropriate) and interact with when collecting a prescription or ask for help when they wish to purchase a medicine.

The right candidate for this role must have excellent communication, attention to detail, and organizational skills. They also need to be able to work well under pressure, have good computer skills, and be familiar with basic medication handling procedure or willing to learn this information quickly. Cash handling is also required.

You will have to manage a busy counter including managing patient's expectations, clinic bookings and handle prescriptions within the pharmacy. You will also manage all retail stock and communication with patients including updating our IT system and answering the phone. Other duties will include keeping the pharmacy clean, tidy and organised.

While a Medicines Counter Assistant qualification would be useful we will also consider candidates who have experience in a healthcare, reception or retail management setting or are just willing to give a new challenge a go. This is an excellent entry opportunity into Community Pharmacy. Full training will be given so candidates without a MCA qualification will need to undertake this training course.

This role is currently maternity cover therefore will be a temporary contract of one year (although other opportunities within the team may arise in future for any promising candidates).

For more information please don't hesitate to get in touch via email. Please do not contact the pharmacy directly. Interviews may be held via telephone and then the final round will take place at the pharmacy.

We expect this to be a popular position therefore we reserve the right to close the vacancy earlier than the closing date so we advise applying as soon as possible. For more information please get in touch.

Job Types: Full-time, Part-time, Temporary, Fixed term contract, Temp to perm
Contract length: 12 months

Pay: 12.21 per hour

Expected hours: 16.5 - 41.25 per week

Additional pay:

Bonus scheme Loyalty bonus Yearly bonus
Benefits:

Employee discount On-site parking
Schedule:

8 hour shift Day shift Monday to Friday No weekends
Ability to commute/relocate:

Wakefield WF2 8BQ: reliably commute or plan to relocate before starting work (required)
Application question(s):

Please list your preferred shift pattern including hours and days if not full time. Why are you the right candidate for this role?
Experience:

Pharmacy: 1 year (preferred)
Language:

English (required)
Licence/Certification:

Medicines Counter Assistand Qualification (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 20/08/2025
Reference ID: Counter Horbury
Expected start date: 01/09/2025

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Job Detail

  • Job Id
    JD3501098
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Wakefield, ENG, GB, United Kingdom
  • Education
    Not mentioned