Job Description

Job Title: Counter Fraud Intelligence Analyst
Contract Type: Permanent, Part Time, Full Time, Job Share option available
Salary Range: From 28,650
Location: Eastleigh - Hybrid
Closing Date for applications: Tuesday 27th January
Hiring Manager: Debbie Leeds
Counter Fraud Intelligence Analyst: Our Counter Fraud Intelligence Team plays a key role in protecting Ageas, our customers and our partners. In this role, you will use risk-based analysis and intelligence to help our Operational Teams settle genuine claims while identifying activity that may indicate fraud. You'll support our intelligence-led fraud strategy and help reduce financial, operational and reputational risk across the business.
You'll work with colleagues across Ageas and with external partners such as IFB, IFED and other law enforcement bodies to share insight, develop evidence and support investigations. You'll stay up to date with legislative requirements and fraud best practice, ensuring all work meets internal standards and industry frameworks. Your work will be transparent, well-documented and aligned with our shared commitment to doing the right thing for customers every time.
Main Responsibilities:

• Manage shared administrative tasks, including maintaining team in boxes and completing essential daily checks such as sanctions screening and proactive alerts.
• Own and manage an individual workload, working through a personal work queue of requests from operational teams, ensuring tasks are completed accurately, promptly and to agreed standards.
• Review and analyse external intelligence, interpreting data and reports from industry bodies and partners to identify potential fraud risks and inform decision-making.
• Monitor, investigate and manage an allocation of fraud rings, recognising patterns, escalating concerns and contributing to actions that protect Ageas from organised fraudulent activity.
• Support proactive workstreams and wider team initiatives, including monthly Fraud Watch videos, contributing to projects, and assisting with any emerging fraud-related priorities

Skills and experience:

• Relevant industry experience required including Motor Claims or Personal Injury (PI) claims, with direct responsibility for managing claims from cradle to grave.
• Knowledge of Ageas' approach to counter fraud including use of tools, processes and best practice
• Strong numerical and analytical ability, with the confidence to interpret complex financial data and draw accurate, evidence-based conclusions.
• Effective communication skills, including the ability to adapt messages for different audiences and produce clear, high-quality written reports.
• Skilled at building relationships and influencing others.
• Ability to challenge assumptions constructively, while maintaining integrity, objectivity and trust.

At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK.
Here are some of the benefits you can enjoy at Ageas:
Flexible Working- Smart Working @ Ageas gives employees flexibility around location (as long as it's within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares. We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days.
Supporting your Health- Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities - Mindfulness.
Supporting your Wealth- 50% off esure and Sheilas' Wheels motor and home insurance, Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans.
Supporting you at Work- Well-being activities, mindfulness sessions, Sports and Social Club events and more.
Supporting you and your Family- Maternity/pregnant parent/primary adopter entitlement of 16 weeks at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks' full pay.
Benefits for Them- Partner Life Assurance and Critical Illness cover.
Get some Tech- Deals on various gadgets including Wearables, Tablets and Laptops.
Getting around- Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover.
Supporting you back to work- Return to work programme after maternity leave.
About Ageas:
We are one of the largest car and home insurers in the UK. help Ageas to be a thriving, creative and innovative place to work. We show this in the service we provide to over four million customers.
As an inclusive employer, we encourage anyone to apply. We're a signatory of the Race at Work Charter and Women in Finance Charter, member of iCAN and GAIN. As a Disability Confident Leader, we are committed to ensuring our recruitment processes are fully inclusive. That means if you are applying for a job with us, you will have fair access to throughout your recruitment experience. If the list does not cover the support you need, please contact our Recruitment Team to discuss how they can help. We also guarantee an interview for applicants with a disability who meet the minimum criteria for the role. For more information, please see .
We have a zero-tolerance approach towards any form of harassment during the recruitment process, ensuring that everyone is treated with respect and professionalism.
Our aim is to have great people everywhere in our business and we're always looking for outstanding people to join us. Most roles across Ageas allow a proportion of your time to be spent working from home and we're open to discussing flexible working, including full-time, part-time or job share arrangements. To find out more about Ageas, see .
Want to be part of a Winning Team? Come and join Ageas.
Click on the 'Apply button' to be considered.
Important Notice - Recruitment Scam Alert: We are aware of fraudulent activity whereby individuals are being contacted with fake job offers claiming to be from Ageas, often for remote roles such as Administrative Assistants. These scams may include offers of high hourly pay and requests for upfront payments or deposits. Please be aware that Ageas will never ask for money at any stage of the recruitment process. Ageas will always ask you to make an application via our Company Websites and all legitimate Ageas job opportunities are listed on our official careers pages within. Communication will only come from verified Ageas email addresses and if you are unsure about the legitimacy of a job offer or communications you are receiving, please contact recruitment@ageas.co.uk with the subject FRAUD.

Skills Required