Job Description

Role Vision

To oversee and drive counter sales; creating counter-specific goals and strategies that lead to the achievement of retailer/market goals with an emphasis on building the Victoria Beckham Beauty brand through exceptional service and clienteling while coaching and developing productive Beauty Stylists.

You Will

Lead and develop counter-specific sales plans with input and involvement from the Sales and Education team. Analyze counter and competitive sales and provide cross-teams with appropriate feedback and recommendations. Deliver requested reports accurately and on time. Develop seasonal strategy to drive business; setting and recording monthly, weekly, and daily counter-specific goals with support from Sales & Education. Coach, Train, and develop a team that delivers an exceptional luxury experience by creating a welcoming personal and professional. environment focused on clienteling. Develop the fragrance, artistry and service skills of Victoria Beckham Beauty Stylists, coaching them to create the complete Victoria Beckham look where individual beauty is amplified. Create and maintain a growth plan with each Stylist to sustain their individual development, ensuring they are utilising education and development tools. Manage team schedule and ensure team is adhering to all policies (grooming, T&A, etc) and KPIs. Uphold Victoria Beckham Beauty Image and Counter Hygiene standards. Meet or exceed personal productivity goals, UPT, AOV, and other assigned KPIs Maintain exceptional relationships with the store team, buying office and VBB, collaborating creatively to build trust

You Have

3+yrs in previous Counter Manager or Assistant Counter Manager (external). Proven coaching, training, and development skills. Effective goal setting, planning, and communication, relationship-building and strong problem-solving skills. Ability to manage multiple responsibilities and get 'buy-in" on goals and strategies in a fast-paced, demanding environment. Self-reliant and autonomous with the ability to make solid business decisions Passionate about beauty, luxury, clienteling, and selling.
Job Type: Full-time

Pay: Up to 17.00 per hour

Expected hours: 37.5 per week

Work Location: In person