Job Description

Are you an administrator superstar with great customer service skills looking for a role with a sense of purpose?

We're looking for a Course Administrator with a knack for problem-solving and a digital-first mindset to join our admin team

Location

: The Outward Bound Trust, Aberdyfi Centre, Aberdyfi, Gwynedd, LL35 0RA.

Salary

: 24,570 - 27,846 (starting salary dependent on qualifications & experience). Permanent, full-time contract.

Hours

: 37.5 hours/week, Monday-Friday.

Training

: Full training provided

You'll be the key go-to person for clients and colleagues at our residential centre and deal with a variety of clients, as well as our instructor and hospitality teams. This role plays a huge part in the customer journey to make sure that all pre-course preparation work for each course is completed accurately and on time .

You'll use your customer service skills to the full, so you'll need to be a great communicator, confident in problem solving, love admin work, have great time management skills, and be an excellent team player. It's a varied, fast paced and rewarding role.

We will train you in our IT systems, with a big emphasis on Microsoft Dynamics - being able to learn and enjoy using digital systems is a must!

If you enjoy working in a fun, fast-paced environment, this is the job for you.

We are looking for someone who has the following essential criteria:

- broad administrative and customer service experience (across a range of roles)

- effective written and verbal communication skills

- strong ICT experience and adept at learning new systems

- able to manage multiple tasks, prioritise, and keep everything 'ship shape'

Above all, you want to work for a young person charity bringing your experience, knowledge, and skills to the team and have a zest to work in a busy, friendly, and professional environment.

Visit: www.outwardbound.org.uk/jobs to find out more about this role, including specific information on how to apply. Have a look and see if this is the dream job for you!

We will only accept applications that include a covering letter explaining how your skills and experience fit the requirements of the /Specification, so please do include this when you apply.

We reserve the right to close the recruitment process early where suitable candidates are identified and encourage an early application.

Job Types: Full-time, Permanent

Job Types: Full-time, Permanent

Pay: 24,570.00-27,846.00 per year

Benefits:

Casual dress Company pension Cycle to work scheme Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme Life insurance On-site parking Sick pay
Application question(s):

Do you have a Right to Work in the UK?
Experience:

Administrative: 2 years (required)
Work Location: In person