Job Description

Job Title: Course Administrator (University programmes)?

Date: Sep 2025 ?

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Overview

To manage Level 6 top-up programme(s) from student application through to graduation.

Job purpose

To manage the operation of the online top-up degree programmes offered by NCC in partnership with UK universities. To prepare for the university assessment boards, whilst providing guidance and support to all students throughout the course.

Key responsibilities:

To manage the student lifecycle from application through to graduation.

To verify students' eligibility to apply for the course, checking with the academic team where necessary.

To monitor student submissions and submit all for marking and academic misconduct checks.

To monitor student engagement and take appropriate remedial action for any issues found.

To maintain the online student records and virtual learning environment.

To provide student support as required via 1 to 1 meetings and/or via email.

To respond to student queries via email.

To manage student interruptions to study and student withdrawals by liaising with the student and the university administrative team.

To accurately record student marks and report these to the university.

To manage the assessment process for the university online top-up degree programmes.

To manage the moderation processes for the online top-up degree programmes.

To create the marking and moderation schedules for the module leaders.

To co-ordinate assessment paper and marking scheme production and verification, liaising with module leaders, external revisers, university and external examiners.

To create and maintain activity schedules for all marking and moderation processes for the university online top-up degree programmes.

To create the semester timetables and make these available on the VLE.

To prepare for and lead NCC at the university assessment boards.

To record and report on student academic misconduct.

To discuss appropriate student awards or recommendations with the university academic team.

To recruit and manage a team of online learning ambassadors.

To create, collate and distribute the results of a student feedback survey and act upon any feedback.

To create, collate and distribute the results of a graduate outcomes survey.

To monitor and enforce policies relating to risk management, security of assessments and confidentiality in line with NCC Education and university regulations.

To maintain and update all policy and procedure documentation relating to the online top-up degree programme.

To manage and support the module leaders.

To assist in the recruitment and training of module leaders.

To assist with conducting performance reviews of module leaders.

To support ad hoc projects as required within the Partnerships Department or in the wider business.

The above is not an exhaustive list of duties as the role may change to meet the overall objectives of the department.

Competencies:

Self-motivated and enthusiastic [essential]

Achieving results [essential]

Delivering excellent service [essential]

Embracing change [essential]

Developing self and others [essential]

Working with people [essential]

Ability to work under pressure [essential]

Skills knowledge and experience:

Skills

Excellent working knowledge of MS Excel, PowerPoint and Word [essential]

Organisational and communication skills [essential]

Qualifications

Degree or equivalent [essential]

Experience and Knowledge

Experience of working in an office environment [essential]

Proof reading experience [desirable]

Knowledge of UK higher education system [desirable]

Why you will love working with us:

Flexible Hybrid Working

Enjoy the best of both worlds with 2 days in our vibrant office and 3 days working from the comfort of your home. Recharge with

25 days of annual leave plus 8 bank holidays,

giving you plenty of time to relax and explore your passions. Take part in regular

employee engagement events

designed to foster community, creativity, and collaboration. We value commitment, our

Long Service Awards

recognize and celebrate your milestones with us. Plan ahead with confidence through our comprehensive

Pension Scheme

. Access tailored

learning and development opportunities

to help you thrive personally and professionally. Enjoy

free parking on-site

, so you can skip the hassle and save time (and money!). Receive a complimentary

'The Towers' subscription

, giving you access to exciting offers, discounts, and local events.

Requirement

- Candidates must have the right to work in the UK on permanent basis. Candidate must be able to commute to office in Manchester Didsbury, 2 days a week.

Join NCC Education

- a globally respected awarding body and leading provider of quality education.? We offer a wide range of internationally recognised qualifications through our network of accredited partner centres, all designed to meet the highest global standards. As a truly international organisation, we collaborate with talented professionals from around the world. If you're looking to be part of a diverse, forward-thinking team that's shaping the future of global education - click apply today.?

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Job Type: Full-time

Pay: 25,000.00-29,000.00 per year

Benefits:

Company pension Free fitness classes Free parking On-site parking Referral programme
Work authorisation:

United Kingdom (required)
Location:

Manchester M20 2YY (required)
Work Location: Hybrid remote in Manchester M20 2YY