Job Description

Court Usher | 9011 | Permanent Part Time Contract | Variable hours per week | 13.26 - 13.47 per hour | Scale D | Norwich

The County Council is responsible for ensuring that the Senior Coroner has the resources and support to deliver an excellent Coroner's service for the people of Norfolk. The Senior Coroner and Area Coroners are supported by Coroner's Officers, who undertake the investigation of cases, administrative staff, and a small team of court ushers. To further support the smooth operation of the service we are recruiting an additional variable hours Court Usher.



Reporting to the Coroner's Business Manager, you will be supporting the day to day running of the Inquest Court working with the Coroner's Officers to ensure that the court is prepared and assisting the running of the court during Inquests. You will liaise with all parties at court, bereaved families, witnesses, lawyers, juries, and the press providing information and offering support and guidance.



You will need to be able to deal with the public, during a difficult time for them, sensitively and professionally and be able to use your own initiative to work under minimal supervision. Whilst not in court you will support the running of the Coroner's Office undertaking a range of administrative tasks, prioritising your workload to complete tasks to strict deadlines. Working confidentially is essential in the sensitive environment of the Coroner's Service. An ability to deal with distressed members of the public in a compassionate manner along with the resilience to cope with distressing information is required.



Based at the Coroner's Office in Norwich you will need to attend the Coroner's Court as required, when there are 2 courts running and also to cover holidays and sickness. This is an exciting opportunity to join a busy team in a key role supporting the operations of the Senior Coroner for Norfolk. Court is booked in advance so notice for the days required will be given however short notice cover may be required in the event of unexpected staff absence.



We are looking for someone to work flexibly on an occasional basis, for either whole or part days as required to cover the court schedule.



These are some benefits you can enjoy by working for Norfolk County Council:



Competitive salary Generous holiday entitlement Health and Wellbeing services including fast-track physiotherapy and a free counselling service Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependant on your job role and business need. Financial benefits such as: + ' Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
+ A Blue Light card for Fire Service and Social Care Workers
+ Relocation expenses (where applicable)
+ An advance of your expenses if you travel for work
+ Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.
+ Tax efficient ways of getting extra pension and new bikes
+ Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
A payment if you refer someone you know to a hard to fill job
+

Before you apply, we recommend reading the full

and Person Specification

to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here. In your application, please demonstrate how you meet the essential and desirable criteria for the role.



Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 2nd October 2025 at 23:59

All other applicants closing date: 9th October 2025 at 23:59

We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.


We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.




We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.




We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.