Job Description

CF Group is dedicated to safeguarding and promoting the welfare of children and young people, and we expect all staff to uphold and actively support this commitment.

At CF Group, our vision is to help children, young people, and families achieve the best possible outcomes by providing exceptional, bespoke interventions. We deliver trusted, person-centred children's homes, education, and social work services with a resolute focus on enabling positive change.

We are proud of our values:

We care

- our work is guided by the individual needs of each child, young person, and family.

We don't judge

- everyone has a voice to be heard and a story to be told.

We're child-led

- every service is tailored to the unique needs of those we support.

We're trusted

- we're proud to be the first-choice provider for many partners.

We're determined

- we work relentlessly toward positive outcomes, using skill and innovation to overcome challenges.

We're united

- our strength lies in our people and the way we work together.

Are you a calm, flexible individual who enjoys supporting others and sharing an enthusiasm for learning?

We're looking for a confident and adaptable

Cover Supervisor and Pastoral Support

to join our team at CF Education. You'll play a vital role in working with learners, assisting with daily operations, and supporting sessions and activities run smoothly across our alternative provision locations. From covering tutoring sessions, providing pastoral support, supporting learners during exams and assisting with invigilation, your work will make a real difference in helping our young people engage, learn, and thrive.

Who are we looking for?

Someone who enjoys communicating with others and wants to develop strong professional relationships with learners and colleagues. A person who can use their initiative and manage multiple tasks, gaining experience in a dynamic and varied educational environment. An individual who thrives on everyday being different, who is flexible and adaptive - especially when plans change at short notice. Someone confident with IT and learning platforms, who wants to support learners and staff. A candidate who understands safeguarding, confidentiality, and GDPR, and wants to make a positive contribution to the welfare and development of young people. An individual who is friendly, approachable, and supportive, and who wants to make a meaningful difference in learners' lives.

Key Responsibilities:

Deliver session cover to support effective teaching and learning. Promote learner engagement and conduct welfare support checks. Provide administrative and learning resource assistance. Support learners and staff with digital access and online learning. Assist with exams, assessments, and day-to-day centre operations.

Qualifications and Experience

Essential:

Experience in customer-facing or educational support roles, including learner supervision or pastoral support. Proven administrative skills, with experience in record-keeping, handling enquiries, and using databases or management information systems. Familiarity with the UK Curriculum and educational environments. GCSEs (or equivalent Level 2 qualifications) in English and Maths.
A willingness to travel is a core part of this role as our cases are spread across

Norfolk, Suffolk and Esssex

. Every day is different, giving you the opportunity to work directly where support is needed most.

Knowledge and Skills:

Excellent written and verbal communication skills. Strong organisational ability, with attention to detail and effective task management. Confident user of IT systems and Microsoft Office applications. Understanding of safeguarding, confidentiality, and GDPR compliance.

Attitude and Personal Attributes:

Friendly, approachable, and professional manner. Proactive, self-motivated, and able to work independently or collaboratively. Calm, adaptable, and responsive under pressure. Committed to continuous learning and supporting a positive learner experience.

Other Requirements:

Ability to travel as required, with access to a suitable vehicle, valid business insurance, and breakdown cover.

Job Type:

Full-time:

40 hours per week, 40 weeks per year

Working hours:

08:30am - 17:00pm, Monday to Friday

Salary:

23,000 - 27,500 per annum

Do you thrive in a role where every day brings something different?

We're looking for someone who's eager to learn, happy to help, and ready to get stuck in. If that sounds like you, we can't wait to meet you.

Job Type: Full-time

Pay: 23,000.00-27,500.00 per year

Education:

GCSE or equivalent (required)
Experience:

Education Support: 1 year (required) Administrative: 1 year (required) UK Curriculum : 1 year (required)
Licence/Certification:

Driving Licence (required)
Work Location: On the road