Job Description

CUSTOMER SERVICE DRIVER - CPC

The Vella Group is a well-established accident repair specialist with over 30 years of experience, helping people get their vehicles back on the road after an accident. We

pride ourselves on providing a quality service which has resulted in our success and growth.

As a recognised industry leader, The Vella Group currently operate 18 sites with ambition to grow ever further in the future. Now is an exciting time to join as we embark on a journey of expansion and innovation within the industry!

We are looking to recruit an experienced

CPC qualified Driver.

Customer Service Drivers are the face of the Company, therefore a desire to deliver extraordinary customer service is a must. Customer Service Drivers must have a

CPC license

as well as a Digital Card, geographical knowledge is preferable, but not essential.

CORE DUTIES AND RESPONSIBILITIES:

Work closely in partnership with our Customer Service Reception, to ensure that decisions are made to ensure an exceptional customer service is delivered to all our customers.

Collect and deliver vehicles within given time parameters

Drive at all times in a courteous manner and to abide by local speed limits

Understand how to suspend tow automatic and 4 wheel drive vehicles

Be responsible for any monies paid in respect of any insurance policy excess, VAT payments etc, receipt any customer invoices and hand all money to customer service

Do all necessary checks on the recovery trucks including all fluid levels, tyre conditions and pressure. Check all vehicle securing belts are fit for the purpose, report any damage to the Production Manager

On occasions, fit small parts or polish vehicles at a customer's home address or workplace

Filling out all relevant paperwork

BENEFITS:

33 days holiday

Internal and external training

Pension scheme and death in service insurance

Enhanced maternity and paternity pay

Perkbox

- Access to hundreds of exclusive discounts and rewards

Medicash

- Free healthcare scheme

Childcare vouchers or workplace nursery benefit

Free parking

Uniform for your role

Job Types: Full-time, Permanent

Benefits:

Childcare Company pension Discounted or free food Gym membership Health & wellbeing programme On-site parking Referral programme Store discount
Schedule:

Day shift Monday to Friday
Work Location: In person