Job Description

An opportunity has arisen for a highly motivated and enthusiastic individual to join the Out Patient Booking team supporting clinics across all five sites. You will be responsible for delivering a high quality, patient focused and efficient booking service cross-bay.



The post demands working with highly confidential information to achieve targets and deadlines.



You will be expected to demonstrate excellent communication and computer skills; previous reception experience and knowledge of Lorenzo an advantage but not essential.



The post demands working with highly confidential information to achieve targets and deadlines. There will be a requirement to work flexibly within the team including some evening and weekend shifts to support service delivery.



We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.



FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.



WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.



All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.



Our community services for adults are provided in people's homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.



To read more information about the advertised role, and the main job duties/responsibilities please open the and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/