Job Description

CRC Associate
ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development
We are currently seeking a CRC Associate to join our diverse and dynamic team. As a CRC Associate at ICON, you will play a pivotal role in designing and analyzing clinical trials, interpreting complex medical data, and contributing to the advancement of innovative treatments and therapies.
What you will be doingRecognize, exemplify and adhere to ICON's values which centers around our commitment to People, Clients and Performance. As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs. Responsible for the day-to-day coordination and administration of the Clinical Research Site. Ensuring patients notes are ready for the next day's clinic. Complete training on Clinical Trial Management System and maintain skills to update database timely and accurately, complete participant reimbursement, capture referral source of participants, and create calls lists to promote recruitment. Ensure all study visits are scheduled appropriately and within visit windows determined by individual protocols. Responsible for reception/answering calls, making appointment reminder calls. Ensuring the site is a welcoming environment for our patients and that patients are treated with dignity and privacy. Supporting the Site Manager with services coordination such as vendor management, purchasing, supply management. Responsibile for processing patient payments and site related invoices. Assisting Clinical Research Co-ordinators with patient visits, documentation, data entry/queries and monitoring visits. Assisting with technical requirements of study protocols, i.e., lab work (phlebotomy and processing), blood pressure, electrocardiograms, Holtor monitoring, pulmonary function testing, allergy testing, urine/serum pregnancy testing, strep throat screening, or any procedure necessary for the protocol as delegated by the investigator or coordinator.

o Assisting in the laboratory or with other laboratory duties such as performing quality assurance review, restocking of supplies and processing of specimens.o Performing consult visits as needed.

Assisting the Clinical Research Coordinator or other staff members with creating and copying patient files for study closeout procedures. Assisting Clinical Research Coordinators or other staff members as determined by the needs and priorities of the research organization Travel: Travel to other sites within the network may be required to support increases in workload and/or to support studies/projects as needed.

Your profileBachelor's degree in life sciences, healthcare, or related field; relevant experience may be considered in lieu of a degree. Previous experience in clinical research or healthcare setting is preferred but not required. Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively. Excellent communication and interpersonal skills, with the ability to interact professionally with study participants and colleagues. Proficiency in Microsoft Office suite (Word, Excel, Outlook) and willingness to learn new software applications as needed.

What ICON can offer you:
Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:Various annual leave entitlements A range of health insurance offerings to suit you and your family's needs. Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family's well-being. Life assurance Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.