Job Description

We are building one of the UK's most ambitious direct-to-consumer health and beauty brands -- with a vision to scale globally and become a category-defining, 100x superbrand. Our formulations are scientifically advanced, clinically proven, and consistently rated 5 stars by thousands of loyal customers.

To help us accelerate our growth, we are seeking a highly capable and driven

Creative Operations Manager

to join our team. This is a rare opportunity to work directly alongside the founder in a hands-on, strategic role focused on digital content delivery, campaign execution, and remote team coordination.

You will play a central role in ensuring the smooth, high-quality output of sales-driven creative content across our ecommerce platforms, social media channels, and TikTok Shop -- and you will help establish the foundation of a fully operational in-house media and content department.

Key Responsibilities

Create, manage, and publish engaging digital content across TikTok, Instagram, Amazon, email marketing, and Shopify Plan and implement content marketing strategies that increase brand visibility, engagement, and conversion rates Develop clear, sales-focused messaging aligned with product benefits, customer psychology, and brand positioning Support TikTok Live event preparation, from content planning and filming to behind-the-scenes logistics Optimise Amazon listings, TikTok Shop content, and web pages for both performance and conversion Monitor and report on key content metrics to drive data-led improvements Maintain structured workflow tools (e.g. Trello, ClickUp) to manage content pipelines and deliverables

When required, source and manage specialist remote freelancers

(e.g. video editors, graphic designers, content writers) to assist with specific deliverables Review all outsourced creative assets to ensure alignment with brand standards, effectiveness, and quality Assist with future recruitment and onboarding of internal creative or marketing support staff

Candidate Requirements

Minimum 2 years' experience in a digital content, ecommerce, or social media role Demonstrable portfolio of creative content (TikToks, product videos, campaign visuals, etc.) Working knowledge of content optimisation for Amazon, Shopify, TikTok, and other ecommerce platforms Excellent written communication and copywriting skills for sales, branding, and direct response content Strong understanding of digital consumer psychology and high-performing creative formats Highly organised, deadline-driven, and capable of managing multiple projects simultaneously You must have a

sharp creative eye

and a strong grasp of what high-performing digital content looks like -- and the ability to deliver or direct its execution efficiently Proficiency in Canva, CapCut, or similar tools (Photoshop/Premiere a plus) Bonus: Experience with TikTok Shop, live video support, or Amazon A+ content

What We Offer

Competitive salary of 28,976 -31,000 per year, based on experience The opportunity to work directly with a founder who has launched multiple 7- and 8-figure brands A front-row seat in the development of a globally scalable, high-impact D2C brand Autonomy, growth potential, and the ability to shape the future of the business from the ground up Staff discount and free product allocation A dynamic, entrepreneurial environment where innovation is encouraged and excellence is expected

About the Brand

We are not an agency, dropshipper, or reseller. We own our IP, manufacture in-house, and formulate our products with the highest standards in efficacy and quality. Our collagen range, beauty supplements, and skincare products are trusted by thousands and have earned industry-leading reviews across TikTok, Amazon, and Trustpilot.

This is your chance to join at a pivotal moment, helping lay the foundation for a globally recognised name in wellness and beauty.

Job Types: Full-time, Permanent, Graduate

Pay: 28,976.00-31,000.00 per year

Additional pay:

Performance bonus
Benefits:

Employee discount On-site parking Store discount
Schedule:

Monday to Friday
Work Location: In person

Reference ID: Creative Operations Manager