Job Description

We have an exciting opportunity to join our Credit Services team, based in Colchester, as a Credit Administrator on a 12-month fixed term contract.

Our Credit Services team work with customers, both new and existing, to promote timely payments and reduce bad debt across our customer base.

As a Credit Administrator at Penguin Random House, you will be responsible for ensuring we make sensible credit granting decisions within our Trade customer as well as our Rights and Royalties customer base.

Key Responsibilities:

• Create and amend customers credit limits in SAP, Biblio and Vista based on information provided by the requestor.
• Review requests for changes and make decisions based on available information i.e. payment history and credit checks.
• Work with business units and appropriate team members to resolve credit limit issues in an efficient and timely manner
• Refer to relevant Credit Control teams for decisions where bad debt is an issue
• Manage customer data and customer data integrity across all systems
• Ensure requests to release holding orders are processed in a timely manner.
• Run credit checks on customers
• Operate and manage established systems for the management of internal data and make recommendations for improvement as appropriate
• Day to day management of trade credit insurance updates, ensuring relevant stakeholders are informed of changes
• Be an active member of assigned integration projects that involve Credit Risk team changes.
• Carry out ad-hoc requests and reports from internal and external requestors.
• Answer queries from both internal and external sources

What you\'ll bring to the role:

• Understanding of credit risk management techniques
• Attention to detail
• Ability to prioritise workload
• Able to work as part of a team
• Strong communication skills
• Methodical approach to work
• Experience on Microsoft Outlook and Excel

Previous experience of SAP and an understanding of sales order processing and pricing systems is a desirable for this role but not essential.

While our offices are places for you to connect, collaborate and celebrate with colleagues, having flexibility about where you work is just as important for doing your best work and for your wellbeing. So, we don\'t have a one-size-fits-all approach when it comes to how we work across Penguin Random House UK.

For this role, it is expected that you will work two days a week in the office and three days a week remotely.The hours for this role are 18 hours a week, ideally workng two full days and one half day. Working patterns can be discussed during the interview process.

If this sounds like your next opportunity, please apply with your CV and cover letter by the 29th of August 2023.

Salary: circa \xc2\xa322,000 pro rata depending on how your skills and experience align to the role, plus benefits.

Our employees are the heart of our business. We have a range of benefits to reflect our commitment to our employees, some of which are:

• 27 days paid holiday entitlement in year one (plus bank holidays), increasing a day each year up to 30 days
• Medical cover
• Life assurance
• Cycle to Work scheme
• Discounted gym membership
• Generous pension scheme
• Summer working hours (role dependent)
• Volunteering policy and charity matching
• Employee Assistance programme
• Mentoring programme
• Extended gender neutral parental leave
• Access to free and discounted books and eBooks across Penguin Random House UK
• Each site has trained mental health first aiders
• We plant a tree for every new employee to our business

Our creativity is inspired by different perspectives, so we want our culture to be one of belonging, where everyone feels welcome and where differences are celebrated.

As a Disability Confident Committed organisation, we\'re part of the offer an interview scheme. This is where disabled applicants who meet the essential criteria for the role can opt in to get to the next recruitment stage. There may be some situations where volume of applicants means we can\'t take all eligible candidates to interview.

We want to make sure disabled applicants can be their best at each step of the recruitment journey. If you need adjustments during the application process, we encourage you to get in touch with us at . Remember, you only need to share what you are comfortable to for us to support your adjustment request. Find out more about our approach here:

We partner with The Book Trade Charity, who provide financial assistance for people looking to get into the publishing industry; you can find more information and talk directly here:

Please note, we are not able to accept agency CVs for this role. Any CVs sent speculatively will not be eligible for a fee.

Company: Penguin Books Limited

Country: United Kingdom

State/Region: Essex

City: Frating

Postal Code: CO7

Job ID: 263171

Date: 15 Aug 2023

Location:

Frating, ESS, GB, CO7

Penguin Books