Job Description

Who are we?

Communications with a conscience.

As a key part of our finance team, we are looking for an experienced Credit Control Administrator to join our team in Newbury.

Our Credit Control team are responsible for ensuring efficient and effective collections and will be responsible for dealing with incoming billing queries as they arise. You will be a self-starter who can drive cash collection and influence customers and internal colleagues

What you\xe2\x80\x99ll get to do:

• Cash allocation for multiple sales ledger
• Managing multiple team email boxes
• Customer account chasing across multiple sales ledgers.
• Dispute escalation and monitoring
• Account reconciliation
• BAC\xe2\x80\x99s processing for direct debit collection
• Customer account maintenance
• New account set up
• Day to day liaison with Finance, Billing and Revenue Assurance and Sales as appropriate.
• Extensive liaison with Team Managers and the Customer Development Managers (sales team).
• General office administration

What skills do you need to make an impact in this role?

• Previous experience in a similar role
• Excellent communication skills to work with business leaders
• Great team player essential!
• Must be well organised flexible and capable of working under pressure.
• High level of accuracy and attention to detail

How you\xe2\x80\x99ll work

We offer hybrid working in the Newbury office. It\'s a great team, close to the station and parking!

There are many good reasons to join Gamma. We work in a relaxed environment with an emphasis on delivering the highest quality in everything we do. This is a really exciting time to join with a clear strategy, stable financial position, new values and exciting growth plans.

Gamma is a leading supplier of Unified Communications as a Service (UCaaS) in the UK, German, Spanish, Polish, and Dutch business markets. We are AIM listed and employs 1650 people. With a range of UCaaS, Mobile, and Connectivity services, Gamma provides robust and secure solutions that enable organisations to communicate, collaborate and offer a better customer experience.

Gamma\xe2\x80\x99s largest market is in the UK where our network-based services are supplied to SME, Public Sector, and Enterprise markets through a network of 1000 channel partners and its own direct sales and support capabilities. In addition, Gamma owns Exactive, a Unified Communications specialist and Microsoft Teams Voice Partner. Mission Labs is part of our team, a well-established UCaaS technology business that has built a reputation for creating technologically advanced solutions and delivering great service to its customers and partners. This enables Gamma to enhance and expand its cloud contact centre (CCaaS) technology as well as accelerating its digital channel strategy.

Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME customers via a network of channel partners in Germany, Spain, and the Benelux region.

Gamma Telecom