Job Description

Overview

At Watson, we are a trusted property management company, dedicated to delivering exceptional service to our clients. We take pride in our professionalism, attention to detail, and commitment to maintaining positive client relationships.

We are looking for a credit control administrator to join us on a 12 month fixed term contract.

The Role

As a credit control administrator, you will play a key role in managing client accounts, monitoring arrears, and ensuring the timely collection of payments. You'll work closely with our property managers, accounts team, and clients to maintain accurate records and provide outstanding customer service.

Key Responsibilities:

Manage outstanding customer invoices by email, telephone, and post. Monitor and manage the credit control inbox. Ensuring queries are directed to the right team member or resolved promptly. Implement appropriate debt collection procedures when payment is not received. Allocate all payments received to appropriate accounts, and ensure any cash/cheques are passed to the bank.

About You

We are looking for someone organised, proactive, and confident in communicating with people of all levels. You will have a strong eye for detail and a methodical approach to problem solving.

Previous experience in credit control, accounts, or administration Excellent communication Good working knowledge of Excel and property management/accounting software (e.g. Qube, Propman, etc). Ability to prioritise workload and meet deadlines
Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: From 24,000.00 per year

Benefits:

Bereavement leave Casual dress Company pension Cycle to work scheme Discounted or free food Free parking On-site parking Paid volunteer time Private dental insurance Private medical insurance Work from home
Work Location: In person