Job Description

The Credit Controller is a key figure in supporting the financial function of a business



The day-to-day duties of the Credit Controller include managing debtor accounts in an assigned portfolio of customers, building and maintaining effective relationships with internal and external stakeholders, ensuring timely payments are made, processing incoming funds and resolving account queries.

Role Dimension & Key Contacts:

Working within a team of credit controllers Working closely with the Credit Manager, colleagues across the business plus internal & external customers Controlling ledgers in excess of 5m

The Credit Con

troller has an important role to play in supporting the financial function of our business by:

Ensuring customers pay to terms Maximising aged debt collection Working closely alongside stakeholders to minimise risk whilst supporting business growth Supporting the evaluation of customer credit limits Processing incoming funds and maintain the reconciliation of accounts Managing account queries to resolution Maintain the credit control system and processes in collaboration with Sales, Marketing, and Finance colleagues Check customer's credit and approve or decline applications based on company standards and requirements Maintain accurate master data records Work closely with the Credit Manager to improve and implement debt collection processes when there are any overdue invoices or payments, and initiate legal proceedings if necessary

Essential skills, knowledge, and experience

:


Proven experience within a busy Credit Control / Sales Ledger function Experience of controlling ledgers in excess of 5m Working knowledge of Credit reference agencies and associated technologies Outstanding interpersonal and communication skills (written and verbal) Computer literate - Microsoft Office Strong analytical skills and high attention to detail The ability to listen to customers and negotiate solutions

Desirable skills, knowledge, and experience:

Working knowledge of SAP Experience within a similar sector Previous ledger management experience Results orientated Able to manage time and work under pressure to tight deadlines Able to manage the demands of numerous tasks Tenacious, persistent, and balanced Patient and with the ability to remain calm Open and enthusiastic approach whilst remaining firm and professional

Hours:

Full time: 37.5 hours per week Set hours: Monday to Friday: 08:30 - 17:00 Hybrid Based Role with flexibility to work from home

Benefits include:

CICM education support Contributory Pension Life assurance 25 days annual leave plus bank holidays Employee Assistance Programme Staff Perks & Savings Scheme Free Parking Free Tea and Coffee Dress Down Days Staff Events

Closing Date for applications is 16th May 2025.

Winterhalter Ltd is an equal opportunities employer