Job Description

Location:

Tru7 HQ, Ipswich, Suffolk, IP5 2PE

Department:

Finance & Accounts

Reports to:

Head of Accounts Receivable

Hours:

8:30-17:30 (1hr Lunch)

Contract Type:

Fixed-Term (12 months - Maternity Cover)

Salary:

Competitive, based on experience

About Us

Tru7 Group is a family-run, fast-growing organisation with over 100 years of combined industry experience. Operating across multiple divisions -- including plant hire, earthworks, demolition, and haulage -- we pride ourselves on quality, safety, and teamwork.

As the business continues to grow, we are looking for an experienced

Credit Controller

to join our busy Finance Department on a

12-month maternity cover

basis. This is an excellent opportunity for someone with strong credit management skills to work within a high-performing, supportive finance team at our Ipswich head office.

The Role

The Credit Controller will be responsible for managing and maintaining customer accounts to ensure timely payment, accurate record-keeping, and strong working relationships with clients. You'll play a key role in protecting the company's cashflow, reducing aged debt, and maintaining the integrity of our credit control processes.

This role requires excellent communication skills, strong attention to detail, and the ability to work efficiently in a fast-paced, high-volume environment.

Key Responsibilities

Customer Account Management

Manage a portfolio of customer accounts, ensuring payments are received within agreed terms. Build and maintain professional relationships with customers to resolve payment issues promptly. Issue invoices, statements, and reminders in a timely manner. Log and follow up on customer communications, queries, and commitments.

Credit Control & Collections

Proactively chase overdue accounts via phone and email. Negotiate repayment plans and ensure agreed actions are completed. Review aged debt reports and escalate high-risk accounts to management as required. Work closely with the Head of Accounts Receivable to monitor credit limits and manage accounts on stop.

Financial Administration

Process refunds, adjustments, and account reconciliations within Sage. Update credit notes and allocations to maintain accurate ledger balances. Produce weekly debtor and cash collection reports for review. Liaise with solicitors and external agencies on escalated cases, maintaining clear internal records.

Process Improvement & Support

Assist with process reviews and suggest ways to improve efficiency and accuracy. Support junior team members with guidance on credit control procedures. Contribute to month-end close activities and reporting as required.

Ideal Candidate

Minimum 2-3 years' experience in a Credit Control or Accounts Receivable role. Confident communicator with strong negotiation and relationship management skills. Excellent attention to detail, accuracy, and organisation. Comfortable working to targets and deadlines in a busy environment. Good knowledge of

Sage

and

Microsoft Excel

essential. AAT qualification or similar finance training desirable. Positive, proactive, and solutions-focused approach.

Why Join Tru7?

Join a respected local business with a strong reputation and friendly culture. Be part of a professional and supportive finance team. Competitive salary and company benefits. Free on-site parking Cycle-to-work scheme Perks at Work Healthy work-life balance Gain valuable experience within a fast-paced, multi-division organisation.
The

TRU7 Group are proud to be an equal opportunities employer, fostering diversity and inclusivity in our workplace. We encourage you to apply!

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Work Location: In person