Job Description

About the Business

Hawthorn One are proud to be exclusively partnering with a well-established, fast-growing service organisation operating across the UK and Europe to recruit a Credit Control job opportunity. The business provides a range of outsourced and technology-enabled solutions to major corporate clients, regulated industries, and large national organisations.

Following a period of strong expansion, driven by both organic growth and strategic acquisitions the company has strengthened its market presence and built a solid foundation for continued success.

The organisation is known for being people-focused, innovative, and highly collaborative, with a culture that encourages continuous improvement and supports professional development. Employees benefit from a dynamic environment where high performance is recognised and teamwork is at the heart of how the business operates.

About the role

This Credit Controller job offers the opportunity to take full ownership of a busy, high-value ledger within a growing and well-established organisation. You'll manage a portfolio of around 50-60 B2B customer accounts, with significant monthly values, giving you the chance to work in a fast-paced environment where every day brings variety. This is a hands-on, end-to-end role covering everything from setting up new customer accounts and credit limits, proactively chasing overdue invoices, resolving queries, allocating incoming payments and building productive relationships with clients. You'll use a blend of email and phone communication, adapting your approach to suit each customer while ensuring accuracy, professionalism, and strong attention to detail.

You'll play a key part in improving cashflow and reducing aged debt, working to clear monthly targets and KPIs. The role includes managing client-specific processes, reconciling documentation, and supporting the smooth resolution of any discrepancies that arise. Full training will be provided on internal systems, with opportunities to expand your knowledge and responsibilities as your confidence grows.

What truly makes this opportunity stand out is the culture. The team you'll join is known for being friendly, supportive, and collaborative, with a genuine emphasis on strong values and teamwork. Internal progression is a core part of the organisation's success, several members of the team have advanced their careers internally, showing the commitment to developing and investing in people. Alongside this, you'll benefit from flexible working hours, great facilities, regular team events, and a positive environment where your contribution is recognised and rewarded.

This is an excellent role for someone looking to build or strengthen their credit control experience within a company that values its people and offers real opportunities for growth.

Experience

Previous experience in credit control, accounts payable, or a finance related role is preferred Familiarity with accounting software and data entry processes Excellent organisational skills with attention to detail in managing multiple accounts simultaneously Good phone etiquette combined with clear communication skills is vital for successful client interactions and relationship building

Benefits

Competitive salary with additional monthly and annual bonus 25days holiday plus bank holidays, increasing in line with years of service plus an extra day for your birthday Free Onsite Parking Free breakfast Quarterly team events Monthly Bonus Annual Guaranteed Bonus
This role provides an engaging environment for individuals eager to advance their career in finance, offering opportunities for professional growth within a supportive team.

Job Type: Full-time

Pay: 25,000.00-30,000.00 per year

Benefits:

Additional leave Canteen Company events Company pension Discounted or free food Employee discount Flexitime Free parking On-site parking
Work Location: In person