Job Description

Optimus Worldwide with Partner Plus Media - UK Office | Supporting North America | 2pm-10pm UK

Are you a people person who loves solving problems, staying organised, and keeping things moving smoothly?
Do you thrive in a team environment where everyone supports each other?
And are you ready for a role that's fast-paced, varied, and genuinely enjoyable? If you're nodding... keep reading

Partner Plus Media

, create bespoke, high-quality publications for clients across North America, and behind every great project is an incredible team. We're looking for a

Credit Controller

who's not just good at the job, but great to work with. We want someone confident, adaptable, and upbeat. Someone who can communicate well, stay organised, and jump in where needed.

About the Role

This is hands-on, fast-paced, and people-focused.
You'll be speaking with clients, solving queries, securing payments, and keeping everything running smoothly behind the scenes. You'll work closely with teammates across accounts, sales, and customer service, so collaboration is a huge part of the job. If you love connecting with people and getting results, this is the perfect fit. And yes... the role comes with variety. Some days you'll be deep in client calls, other days working on internal projects or helping support other departments. Adaptability is key.

Working Hours

To support our North American clients, your schedule will be:

2:00pm - 10:00pm UK Time

Monday to Thursday

12noon - 8pm UK Time

on Fridays

40 hours per week

Perfect for late risers, or just anyone who doesn't love early mornings.

What You'll Be Doing

Reaching out to clients about outstanding invoices in a friendly, professional way Building great relationships and encouraging timely payments Solving billing questions with confidence and clarity Keeping organised, up-to-date notes and communication logs on our CRM Working closely with internal teams to resolve any issues Monitoring aged accounts and sharing updates with the team Supporting colleagues when needed with additional tasks or projects
This role is all about communication, teamwork, and getting things done together.

What You Bring to the Table

Essential

Experience in credit control, accounts receivable, or a similar role Confident phone manner and strong communication skills Able to negotiate professionally while staying friendly and warm Highly organised with strong attention to detail Comfortable juggling multiple tasks and deadlines Familiar with Microsoft Office (especially Excel & Outlook) A genuine team player who likes working with others Positive, calm and professional under pressure

Bonus Skills

Experience with North American clients CRM or finance system experience Background in creative, publishing, or advertising industries

Why You'll Love Working Here

A friendly, supportive team that actually enjoys working together UK employment with

Federal USA holiday entitlement

Your birthday off

every year

Dress-down Fridays

Regular company events and team socials Awards recognising brilliant work Opportunities to grow, learn, and develop A creative industry full of variety and interesting clients

Ready to Join Us?

If you're organised, confident, great with people, and ready for a role that's fast-paced, modern, and genuinely rewarding, we want to hear from you. Join us and be part of an energetic, collaborative, globally connected team.

Job Type: Full-time

Pay: 27,500.00-31,200.00 per year

Benefits:

Company events Company pension Free parking On-site parking
Work Location: In person