Job Description

As Ireland's leading independent supplier to the Hospitality and Hygiene Trade, we provide a wide range of products and services to hotels, bars, restaurants, schools, hospitals, nursing homes and other industrial and commercial establishments.

An opportunity exists for a

Credit Controller

to join the team:

Department:

Finance

Reports To:

Financial Controller

Location:

7 Corbally Road, Ballymena

Contract Type:

Full-time, Permanent

Salary :

Negotiable

Job Purpose

The Credit Controller is responsible for managing the company's debtor ledger, ensuring timely collection of outstanding debts, maintaining strong customer relationships, and reducing aged debt exposure. The role plays a key part in cash flow management and supporting the wider finance team.

Key Responsibilities

Manage the end-to-end credit control process, including chasing overdue invoices by phone, email, and letter. Monitor customer accounts, ensuring credit limits and payment terms are adhered to. Produce aged debtor reports and highlight risks to management. Resolve customer invoice queries promptly by liaising with sales teams. Post and allocate cash receipts to customer accounts accurately. Prepare statements of account and reminder letters. Support month-end processes by reconciling debtor balances. Escalate problematic accounts to management and assist with legal recovery processes where necessary. Build and maintain strong relationships with customers to encourage prompt payment and resolve disputes. Provide ad hoc support across the finance team when required.

Person Specification

Essential:

Previous experience in credit control, accounts receivable, or a similar finance role. Strong communication and negotiation skills, with the ability to handle difficult conversations professionally. Excellent attention to detail and accuracy in financial records. Proficiency in Microsoft Excel. Ability to prioritise workload, work under pressure, and meet deadlines.

Desirable:

Experience with Sage X3. Knowledge of credit insurance processes. Familiarity with legal debt recovery processes.
Job Types: Full-time, Permanent

Pay: 26,420.00-30,000.00 per year

Benefits:

On-site parking Store discount
Application question(s):

Why do you feel you would be suitable for this position?
Work Location: In person