Job Description

Key responsibilities include:

- Debt management and collection of customer accounts.

- Responsible for your own ledger section.

- Delivering agreed collection targets.

- To control and monitor the daily debt.

- Monitor cash allocation and propose corrective action on allocated accounts where needed.

- To ensure correct procedures and processes are in place as per our credit policy, which has been established to chase payments from customers on a regular basis.

- To escalate serious issues to your Team Leader or the Credit Manager.

- To ensure all daily task are achieved, such as unallocated cash, taking accounts off dispute, chasing customers who have missed their agreed payment date.

The Candidate

The ideal candidate will have already displayed an appetite for credit control through a minimum of one year's experience in a similar role, alongside establishing a well-rounded knowledge of finance and accounts. Strong organisational skills and adaptability are a must, as the role will often present new challenges day-to-day and necessitate communications with a diverse range of customers based across the globe. You will be operating within a high-volume, target-driven environment, so as an established Credit Controller you will have solid experience working with higher value accounts on a frequent basis. An understanding of the media and/or publishing would be advantageous, though not a necessity, however an excellent knowledge of Microsoft Office software is essential.

Fenice Media Ltd

Set at the heart of Birmingham city centre, Fenice Media Ltd is a media and publishing company specialising in a broad range of corporate and travel publications found in-print and online. With a global readership, our publications are content-led and have an international focus, with topics ranging from luxury travel and wellness to corporate sectors such as the legal and financial services. Fenice Media's Birmingham office is well-located and boasts a diverse and vibrant team with a passion for recognising small, medium, and larger businesses through publications such as the Prestige Awards and Corporate LiveWire Global Awards, which are fast becoming leading resources for professionals worldwide.

Job Types: Full-time, Permanent

Pay: 24,000.00-28,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Casual dress Company events Company pension On-site gym
Schedule:

Monday to Friday
Work Location: In person