Job Description

About Us

Established in 1975, Sopher + Co is a trusted business adviser of choice for entrepreneurs, owner-managed businesses, high net worth individuals, professional partnerships and expats. Our roots in Elstree led to our early client base in the media and entertainment industry. Since then, we have grown immensely, with our portfolio now spanning over 20 industries. Our success is within our people - with endless opportunities and an open-minded approach, Sopher + Co is a place where you can drive your career and ambitions forward, sharing and promoting our commitment to excellent client experience.



We now have an exciting opportunity for an experienced

Credit Controller

based in our Borehamwood office. This role is key to ensuring strong cash flow, maintaining a robust collections process, and supporting the Finance Director in managing financial risk across the business.

Other duties and responsibilities include, but are not limited to:

Carrying out daily credit control activities, including proactive client chasing by phone and email Taking credit card payments over the phone in line with GDPR guidelines Sending statements, reminder letters, and other communications promptly and professionally Negotiating payment plans and ensuring timely follow-up on all arrangements Monitoring aged debt and taking proactive steps to reduce debtor days Escalating potential risks in line with firm policy to the Finance Director Liaising with external debt recovery agencies where appropriate Keeping CCH Practice Management notes updated with accurate and timely information Attending regular meetings with Partners, Managers and internal stakeholders to review outstanding debts Supporting billing and WIP reviews to reduce unbilled work and minimise overdue balances Responding to queries regarding the firm's fee protection policy Assisting with internal audits, process improvements, and ad hoc finance projects

About You

We enjoy working with people who build strong working relationships and enjoy collaborating within a diverse and professional team.


You will also have/be:

Proven credit control experience with the ability to independently manage debt collection Ideally experienced in professional services, accountancy, or legal environments Confident managing client portfolios and handling sensitive or challenging conversations Strong commercial judgement and awareness of financial risk Knowledge of legal debt recovery procedures Familiarity with CCH Practice Management or similar systems Strong IT skills, including Excel Experience working with external debt recovery providers and escalation processes Ability to maintain accurate debtor notes and follow structured collection processes Awareness of GDPR and secure handling of client information Excellent attention to detail, organisation, and time management Strong written and verbal communication Calm, professional, and diplomatic with late-paying or distressed clients Proactive and process-improvement focused Strong stakeholder-management skills, including working with senior teams Able to work independently, using initiative to manage a high-volume ledger


In addition, the successful candidate will be professional, commercially minded, confident, and able to build strong working relationships through trust, credibility, and mutual respect.

In Return

We will offer you a competitive package, including extensive benefits for you and your family, a warm and friendly working environment, and the chance to work with some of the most prestigious clients that no other family-based firm can offer. Sopher + Co strongly believes in staff development and continuously encourages internal progression.



Sopher + Co is committed to the principle of equality of opportunity in employment, and we expect all employees to act in accordance with this policy. We recognise the key role this plays in the success of our business.