Job Description

We are looking for a Credit Controller to join our team at our new office in Kings Hill, West Malling. This role will be hybrid between home and office.


Cygnet was established in 1988. Since then we have developed a wide range of health and social care services for young people and adults with mental health needs, acquired brain injuries, eating disorders, autism and learning disabilities within the UK.


This is an exciting role within the Credit Control team ensuring all revenue is collected in a timely fashion and dealing with the associated queries that come up.

Summary of Responsibilities

Chasing debt by phone and email, own set of accounts to chase - covering NHS funders and local authorities. Proven ability to communicate clearly and to create good relationships with funders. Dealing with a high level of sometimes complex queries Raising credit note requests and working closely with the billing team Ability to work towards target and to be able to identify debt issues Good eye for reconciliation and analysis of large groups of data

Our ideal candidate will have...

Experienced in volume work Experience in working on large accounts (from 5mil+) Billing experience Able to prioritise workload to meet targets Good communication skills Able to work as part of a team and on thier own initiave

Why Cygnet? We'll offer you...

An opening to undertake further learning with our excellent apprenticeship scheme Expert supervision & support Employee referral scheme Free Health Cash plan 24 hours free GP support line Free life assurance cover Free eye tests Car lease discounts Discounted gym membership Free mortgage broker and Insurance cover Pension scheme Employee NHS - discount savings & "Cycle to Work" scheme Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review.


We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.