Job Description

Job Title:

Credit Controller

Reporting to:

General Manager

Responsible for:

Credit Control

Salary:

TBA dependent on experience

part time hours 16-25 hours flexible

Location:

Bridgend Town Centre Branch although other locations within Bridgend may be required.

Role : To support the General Manager in providing an effective and pro-active credit control service for Bridgend LifeSavers Credit Union whilst ensuring the activities of the Credit Union are carried out to the highest standards of integrity and professionalism in accordance with all relevant legislation.

To monitor client accounts on a daily basis and to contact members to discuss and arrange repayment schedules where necessary.

To implement effective day to day credit control operations, including compliance with credit control policy, procedures, implementing legal enforcement remedies, monitoring and service improvement.

To work with colleagues to ensure cases are dealt with consistently and in accordance with the Credit Union's policies and procedures.

To pro-actively develop and monitor effective referral systems with a range of advice and support agencies, to maintain assist members and promote financial capability and inclusion.

To assist with enquiries from members, visitors, staff and the general public, in person, by telephone, home visits, email or letter.

Any other reasonable duties required by the General Manager.

Job Types: Part-time, Permanent

Pay: From 12.40 per hour

Expected hours: 16 - 25 per week

Benefits:

Company pension Sick pay
Work Location: In person