Job Description

Streets is a leading and progressive accountancy practice with multiple business entities and approximately 33 offices across the UK. We are proud to offer a comprehensive range of professional services to a diverse client base, while maintaining a collaborative culture across our growing network.


We are seeking an experienced and proactive Credit Controller to take responsibility for all credit control across all Streets businesses. This is a pivotal role within our finance team, supporting the continued financial health and operational efficiency of the firm.

Key Responsibilities

Manage the end-to-end credit control process for all Streets entities, ensuring timely collection of outstanding invoices and minimising debtor days. Monitor and review aged debt reports, taking appropriate action to recover overdue amounts in line with company policies and procedures. Build and maintain strong relationships with internal stakeholders, including Partners, Fee Earners, and Office Managers, to support effective debt management and query resolution. Communicate professionally and effectively with clients regarding outstanding payments, resolving disputes promptly and diplomatically. Develop, implement, and continuously improve credit control policies, procedures, and reporting to ensure consistency across all offices. Prepare regular debtor reports and provide analysis for senior management, highlighting risks, trends, and recommendations. Work closely with the finance team to ensure accurate allocation of receipts, credit notes, and adjustments. Support the onboarding of new clients with appropriate credit checks and payment terms in line with Streets' policies. Contribute to cash flow forecasting and assist with strategic financial planning. Take ownership of escalated or complex debt cases, pursuing recovery through legal or external collection routes where required.

What we need from you:

Proven experience in a credit control role, ideally within a professional services or multi-entity organisation. Excellent communication and interpersonal skills, with the ability to build strong relationships both internally and externally. Strong organisational skills and attention to detail, with the ability to prioritise and manage a varied workload. Proficiency in financial systems and Microsoft Excel; experience with practice management software is desirable. A proactive, solutions-focused approach, with confidence to challenge and influence where needed. Understanding of legal debt recovery processes is advantageous.

Personal qualities we are looking for

Ability to build and sustain lasting client relationships, earning trust through professional expertise, personal service, and genuine care. Strategic mindset, continuously moving forward by challenging the norm and identifying smarter, more efficient ways to deliver value to clients. Strong sense of accountability, owning decisions and outcomes while setting high standards for self and team. Inclusive leadership style that fosters collaboration, encourages knowledge-sharing, and supports colleagues across teams and locations. Commitment to supporting growth, both by nurturing the development of junior team members and by pursuing their own professional growth. Proactive approach to managing complex workloads, with the ability to balance priorities, anticipate challenges, and deliver results under pressure. Excellent communication and influencing skills, able to translate financial insights into clear, actionable advice for clients and stakeholders. Resilient and adaptable under change, maintaining a positive outlook and guiding others through challenges.

What we offer you:

Competitive salary and benefits Be part of a well-established, growing firm with a strong reputation across the UK. Opportunity to shape and lead the credit control function across multiple business entities. 25 days' annual leave + bank holidays Workplace pension Employee benefits scheme offering discounts from hundreds of retailers Life assurance Access to EAP (Employee Assistance Programme)

If you are an experienced credit control professional looking for a rewarding and influential role, we'd love to hear from you. Apply Now!