Job Description

Credit Control & Customer Services Co-Ordinator

PACKAGE: 25-30K (Prorata depending on experience)

Part Time: 3 days a week, office based, must be available during school holidays as well

Global Insight Conferences, a market-leading conference and exhibition company, is excited to offer an ambitious, hardworking, and talented individual the chance to join their company.

Who are we?
Global Insight Conferences is the place to work. Whilst our business conference credentials speak for themselves, we also boast the most passionate, friendly, driven team in the industry. We believe fervently in investing in people who have the life experience to innovate wherever they go. We champion all our employees from the moment they start their careers with us, growing individuals rapidly in their fields, producing well-respected professionals with market-leading expertise.

What do we do?
Simply put? We produce high-quality, bespoke business conferences, both in the UK and abroad - and we do it really well. If you join us, not only would you be joining a highly respected company in a competitive industry, you'd also be joining us at the most exciting time in our rich history. Our future is going to be big and we want talented professionals on the journey with us!

What will you be doing?

Being in charge of all Credit control, including chasing invoices, payments, etc. Liaising with accounts departments and paying invoices on email, phone and LinkedIn in a professional manner. Making contact with people whose payment is overdue and explaining their terms of credit - this requires good spoken and written skills. Renegotiating repayment plans with people - you'll need to have an assertive but tactful manner with good negotiation skills. Processing payments - an organised, methodical approach and good numeracy. Providing excellent customer service and liaison for all incoming queries and requests. In charge of speedy responses for the Operations Incoming queries mailbox and customer requests. Using databases to check credit records and set up new entries - administrative and computer skills. Undertaking legal CCJs etc when needed. Arranging meetings with client prospects and chasing confirmations. Delivering outstanding experiences for our customers within allocated budgets. Researching new venues and onsite experiences. Sourcing new suppliers and cost-effective solutions. Assisting with Office Management and low-level IT solutions for the company

What's in it for me?
Competitive salaries

Referral scheme for recruitment - know somebody who would love our company? We'll pay you 500 for your recommendation!
Charity and environmental initiatives - have a charity close to your heart? We'll support them in our quarterly donations window!
Equal, inclusive, and diverse opportunities and fair practices, including staff voice surveys, etc.

Please note: By applying for this role, you hereby freely give your prospective employer consent to use, process and store your personal data relating to your job application in accordance with prevailing legislation.

Job Type: Part-time

Pay: 25,000.00-30,000.00 per year

Expected hours: 22.5 per week

Benefits:

Casual dress Company events Company pension
Work Location: In person