Job Description

Job Title

: Credit Controller

Company

: Intelligent Servers

Location

: Harrogate

Reports to

: Finance Director

Job Type

: Full-time

About Us

Intelligent Servers is a leading provider of refurbished IT hardware, specialising in HP, Dell and Cisco. Based in Harrogate, we are committed to delivering high-quality, innovative and cost-effective technology solutions to our customers. We are looking to recruit a skilled and proactive Credit Controller to join our small accounts team and work closely with the Finance Director and Accounts Apprentice.

Role Overview

The role will focus primarily on sales ledger and credit control; you will need to demonstrate the ability to be self-motivated, resourceful and confident with proven experience in credit control. As a Credit Controller, you will be responsible for managing the company's accounts receivable ledger, ensuring timely payments from customers, assessing credit risk, and minimising bad debt exposure. The role requires excellent communication and negotiation skills, strong attention to detail, and a solid understanding of financial processes. This is a fast-paced, rewarding role where which will directly contribute to the success of the Finance team.

Key Responsibilities

Proactively manage and collect debts from company debtors; chasing overdue customer invoices on a daily basis

Post and allocate customer receipts accurately against customer accounts

Evaluate and approve credit for new customers in line with company policy

Raise, review and issue customer invoices

Identify customers to place on hold; escalate accounts with persistent overdue balances to Finance Director or legal collection processes where appropriate

Produce weekly and monthly credit control reports

Monitor, review and maintain customer credit limits, liaising with the sales team and credit insurers where necessary.

Maintain records all relevant customer queries and communication, including all chasing activity

Investigate and resolve queries relating to non-payment of invoices

Issue monthly customer statements and follow up on overdue accounts

Work closely with sales and operations to resolve account and billing issues

Ad hoc support to other members of the finance team, including holiday cover

Building and maintaining strong internal and external relationships

Required Skills and Experience

Proven experience as a Credit Controller, ideally within the IT hardware, technology, or e-commerce sector

Strong understanding of credit risk and accounts receivable processes

Excellent communication and interpersonal skills, with the ability to build rapport with customers

High level of numeracy and attention to detail.

Confident with accounting software and MS Excel

Ability to work independently and manage time effectively

Salary and Benefits

30k - 35k, depending on experience 23 days holiday +1 per year served up to 28 days

Working hours of 9:00am - 5:30pm (37.5hr working week)

Company pension scheme

Life assurance

Cycle to work scheme

Opportunities for professional development and training; study support package to be discussed

Friendly, supportive work environment in a growing tech company

Job Types: Full-time, Permanent

Pay: 30,000.00-35,000.00 per year

Benefits:

Company events Company pension Free parking On-site parking
Work Location: In person