Job Description

Here at Epassi UK, we are on a mission to boost the everyday well-being of the UK's working population. As a result of our continued growth, we are searching for a highly motivated Credit Controller to join our local finance team.


Why You Should Join Epassi UK:


We are recognized by the Financial Times as one of the fastest-growing companies in Europe.
We are a fast-growing tech and well-being company; you will have a chance to impact many meaningful things and grow together with us as a professional.
We have an inspiring & supportive culture, and we take care of the well-being of our employees.
We provide a flexible hybrid work model and care about your work-life balance.
We take care of your professional development by creating a personal development plan.
We have a unique team environment - international, motivated, supportive colleagues with a great sense of humour.
You will be joining us at a uniquely interesting time, as we are now taking our new course for growth.


Epassi UK is part of the Epassi Group, a multinational well-being company based in Haywards Heath, with the vision to create a fitter, happier, and more productive workforce now and for future generations. We run the health and well-being programs for over 2,000 of the largest corporate organizations in the UK. We are a vibrant and friendly company with a 'family' feel and have a reputation in the Employee Benefits industry for delivering what we promise, when we say we will.


For you to do your job successfully, you are given control and decision-making powers so you can wholly support the company and our clients.


Job Summary


Reporting into our Head of Finance, working alongside the finance team to identify invoicing issues and develop new strategies for a better and proactive work environment. Your contributions will be vital as you become an integral part of our collaborative team.


As a credit controller, you are responsible for all aspects of credit control, and maintenance of the Accounts Receivables mailbox, including (but not limited to) managing client payments, statements, collection letters, as well as client and club liquidations.


Main responsibilities:


- All aspects of credit control - statements, collection letters and final reminders for payment


- Work alongside the customer success account managers on aged debt and liquidations process.


- Manage the receipt allocation for payments from clients.


- Daily liaising with account managers to manage aged debt, client account queries, and liquidation queries.


- Managing the portals for those clients using them as their financial interface with Epassi UK Limited


- Manage the new client onboarding process set up on QuickBooks.


- Manage the client and club (club liquidations will affect client credit noting) process.


- Finance ad-hoc duties, in period of transition and process improvements.


- Ensure all transactions entered QuickBooks for clients are accurate and deadlines met each month.


- Collaborate with account managers to identify invoicing or payment issues and collection process.


- CRM project management at the appropriate stages for action by account managers regarding credit control and liquidation matters for clients and merchants.


- Collaborate with account managers to make sure all client data is up to date (contacts, purchase order numbers and address information).


- Liaising with client's portal advisers (Ariba, Coupa, Tungsten, Tradeshift etc.) to ensure all invoices are entered timely and accurately under the correct PO.


- Writing to liquidation companies/solicitors placing claims on behalf of Epassi for client and club closures.


- Monitoring the shared inboxes and managing incoming email queries with the finance team


- Take ownership, working with other members of the team, of receipts banking - ensuring that customer receipts are matched accurately with customer invoices to the correct accounts and that all payments on customer accounts are reconciled to invoices or resolved.


Improve and implement automation in the credit control process to send out batch correspondence cadences for payment reminders at certain relative dates.


Job Type:


Full time, 36 hours per week


Salary:


30,000 - 33,000 depending on experience


Benefits:


Employee discounts
Enhanced maternity leave
Subsidised gym membership
Health and well-being program
Health cash plan (via Medicash)
Company events
Company pension
Flexible schedule
Store discounts


Supplemental pay types:


Employee Incentive Plan


Experience:


Previous large client credit control experience - appropriate credit control qualifications are a plus.
Working knowledge of QuickBooks online.
Proficiency in MS office - Excel skills are essential.
Accuracy and attention to detail.
Excellent problem-solving skills.
Self-driven, positive, can-do attitude, motivated and approachable.
Solid communication skills, both written and oral.
Work authorisation:


United Kingdom (required)
Company events


Hybrid and flexible working style


Modern working tools


International environment


Benefit package for wellbeing support


Private health support


About the company


Epassi is an innovative fintech company, our purpose is to boost everyday well-being.


We are the market leader in mobile payments for employee benefits in Northern Europe - our solution combines all the benefits into a single mobile app. Epassi's team is made of highly skilled people from top notch business developers, designers and software engineers to passionate sales, marketing, and customer support professionals. Epassi is awarded by the Financial Times as one of the fastest growing companies in Europe.


Epassi expands outside of the Nordics!


We have recently acquired the UK's largest health and fitness network Incorpore, leading Italian corporate welfare and employee benefits company Eudaimon as well two of the leading corporate fitness companies in Western Europe, Hansefit & i-gb in Germany & BFNL in Netherlands.


2007Epassi is founded


2008Launching the Sport & Culture benefits - the first mobile-payable benefits in Europe


2013Launched the commuting benefit.


2014Won the Deloitte Technology Fast 50 programme in Finland.


2015Epassi acquires Min friskvard and expands to Sweden


2016Alipay cooperation accepting payments from Chinese customers


2017Launching the Wellbeing benefit & acquiring Tyky Finland


2018Epassi offers Alipay outside of Finland cooperation with Siirto&Vipps


2019September - Pekka Rantala appointed CEO (former CEO Rovio Entertainment) October - Bregal Milestone Acquired controlling stake in ePassi.


2020January - Epassi and Finnair loyalty program partnership. March - Epassi acquires ActiWay further expanding Swedish presence May - Epassi and Wolt online food delivery partnership


2021Epassi acquires Sodexo BRS Sweden and Eazybreak - cements its position as the Nordic champion for employee benefits


2023Epassi expands outside the Nordics - acquires Incorpore - UK's largest health and fitness network with 11 million employee userbase, and Eudaimon - leading Italian corporate welfare and employee benefits company.


2024Epassi acquires two of Europes leading corporate fitness companies, Hansefit in Germany and BFNL in Netherlands.


2024Epassi acquires Smartum, a pioneer in promoting employee well-being in Finland


2025Epassi continues to grow in Germany by acquiring i-gb (Initiative - Gesunder Betrieb GmbH), a leading provider of motivational employee benefit solutions in Germany.


Jamie Murphy | Contact Person


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Epassi


Haywards Heath | Hybrid
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