Job Description

Credit Controller

Pro-rata Salary: 17,555.27 per year

Hours: 8:45am to 4:45pm, 3 days a week (days to be agreed)
Location: Hoddesdon, Hertfordshire

About Us

LBS is one of the UK's leading B2B suppliers of watch batteries and straps to over 2,000 high street shops. We're a family business with 30+ years' experience, a team of 20 colleagues, and a culture built on reliability, teamwork, and service. Many of our staff have been with us for years, and we're proud of the supportive, friendly environment we've created.

The Role

Due to business growth, we're looking for an experienced

Credit Controller

to help us continue to expand and improve. This is a part-time role, ideal for someone who is organised, proactive, and confident in managing customer accounts while maintaining strong client relationships.

Key Responsibilities

Managing the company's debtor ledger, ensuring timely collection of outstanding invoices Chasing overdue payments by phone and email in a professional manner Reconciling accounts and resolving invoice/payment queries Preparing aged debtor reports and liaising with management on cashflow Working closely with the wider team to ensure smooth credit control processes, identifying and implementing improvements Building and maintaining positive relationships with customers

Continuous Improvement at LBS

At LBS, we believe in continuous improvement -- making consistent, small changes that add up to big results. As Credit Controller, you'll be expected to embrace this approach, keeping an open mind to change and helping the wider team work smarter every day.

You'll also have the opportunity to visit and tour other businesses to see best practices in action, bringing fresh ideas back to our business and implementing them with the support of the team.

About You

Previous experience in credit control or accounts receivable is essential Strong communication and negotiation skills Highly organised with attention to detail Confident using accounting software and Excel Able to work independently and manage workload effectively Flexible, with a positive and professional approach

What We Offer

Work-life balance

Monday to Friday hours - no weekend or evening work 28 days holiday (including bank holidays), increasing with length of service On-site parking Company pension
Culture & Perks

Takeaway Fridays once per month Monthly social drinks, paid by the business 1 paid volunteering day per year to support a charity of your choice 1 day paid leave for your birthday Supportive friendly working environment where your contribution is valued Opportunities to progress as the business expands
Development & Growth

External visits to other businesses to learn and apply best practice Be part of a stable, growing family business where you can make a real impact
If you're an experienced Credit Controller looking for a part-time role with a supportive and growing business, we'd love to hear from you.

Apply now to join the LBS team.

Job Type: Part-time

Pay: 15.00 per hour

Expected hours: 22.5 per week

Work Location: In person