Job Description

Credit Controller

Location:

Leicester Area (Hybrid/On-site - details to be confirmed at interview)

Salary:

Up to 35,000 (depending on experience) + Benefits

An exciting opportunity has arisen for an experienced Credit Controller to join a thriving business operating across diverse industries. This is a fantastic opportunity to join a successful and fast-growing organisation that offers stability, excellent career prospects, and a supportive working environment.

The Role

Reporting to the Senior Credit Controller, you will play a key role in managing the company's debtor ledger and ensuring the timely collection of outstanding debts. Your focus will be to improve working capital efficiency and reduce credit risk through diligent monitoring and communication.

Key Responsibilities:

Monitor customer accounts and identify overdue balances Proactively chase overdue payments via telephone, email, and written correspondence Negotiate realistic and sustainable payment plans where required Assess new customer credit applications and perform credit checks Collaborate with internal teams to resolve billing queries or disputes Accurately allocate cash receipts and credit notes Support month-end processes and external audits Produce regular reports on aged debt, payment trends, and potential risks Adhere to credit control policies and legal requirements

About You:

Previous experience in credit control or similar finance role Strong knowledge of credit management practices and negotiation techniques Confident communicator who builds effective relationships with stakeholders Highly organised with excellent attention to detail and accuracy Comfortable working under pressure and managing multiple priorities Good Excel skills; experience with financial systems advantageous Positive team player with proactive problem-solving skills
This role offers the chance to work in a dynamic, forward-thinking environment where your contribution directly impacts business performance.

Job Types: Full-time, Permanent

Pay: Up to 35,000.00 per year

Application question(s):
Do you have the RTW in the UK?

Do you require a visa? If so, please specify what type of visa you hold. Do you have previous experience working as a Credit Controller or in a similar finance role? (Must) How many years' experience do you have in credit control? (Must) Are you confident making outbound calls to chase overdue payments? (Must) Do you have experience negotiating payment plans with customers? (Must) Are you proficient in Microsoft Excel (e.g. using formulas, sorting/filtering data, creating reports)? (Must) Do you have experience using any financial or accounting software systems? If yes, please specify which ones. Have you supported month-end processes or external audits in previous roles? (Nice to Have) How would you describe your approach to resolving disputes or billing issues with customers? What notice period would you need to give your current employer? What are your salary expectations for your next role? What motivated you to apply for this position, and why do you believe you are a strong fit for the role?
Work Location: In person