Job Description

GetAgent is the first port of call when looking to sell your home. Where buyers go to Rightmove, sellers go to GetAgent. Best known as the estate agent comparison site, we help 20,000 homeowners per month find the best estate agent.


With a friendly team of over 85 people based in beautiful offices in Old Street we are backed by some of the industry's leading investors including Channel 4, Seedcamp and 500 Startups.


Together, we are transforming the experience of selling your home.

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Role Overview

With more and more home sellers using the GetAgent platform, we are expanding the team! We work with over 7500 estate agents across the country; referring homeowners who would like them to sell a property. We are looking for a Credit Controller to ensure our invoices are paid in a timely and effective manner. Working as a vital member of the Accounts Team, you will be responsible for company debt management and seeking resolution for any invoice queries or disputes.

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What You'll be doing

Manage all debtors using our in-house Credit Control process to ensure timely payment of invoices. Resolve account queries & disputes related to invoices when needed. Effectively communicate with our customers to maintain and develop the working relationship. Analyse the invoice chasing process and suggest improvements where appropriate. Report progress to the Credit Control team lead and compile reports. Assisting with general business operations activities
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What we'll need from you

Ability to multitask and prioritise, often switching quickly between tasks High level of accuracy, following processes and managing queries efficiently Ability to calmly handle issues/complaints and not be unsettled by them Comfortable speaking over the phone, basic negotiating and providing a good overall customer experience Excellent writing and numerical skills Ability to think on your feet and respond to problems
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What's in it for you

Benefits: In addition to a competitive salary, we offer: Private Health Insurance, Company Pension, Health and Wellbeing allowance, hybrid working and 25 days of holiday Culture: Working in a sociable, fast-paced & growing team in our fantastic London offices * Support: In-depth training, monthly mentorship meetings to discuss performance and development