Job Description

We are looking for an experienced Credit Controller to join our finance team. This is a hybrid post, based within our Peterborough office and the post holder will be responsible for the collection of Divisional debt. The Credit Controller will work closely with the finance and data administrators/coordinators to resolve any queries from clients and thereby minimise the debt position.

The post holder will join a fast-paced finance team within our multi service office alongside the IT and HR teams. In addition, we are a very sociable office with a variety of different activities for individuals to get involved in, including summer socials and volunteering activities.

We offer a highly competitive salary package which includes a fantastic benefits package including a variety of flexible benefits allowing you to choose those that suit your personal circumstances including purchasing additional leave, health cash plans, cycle to work scheme and so on! In addition, we welcome applications from those seeking flexible or agile working arrangements and can be discussed at the application stage.

Main tasks:

Maintain the Sales Ledger for one of our divisions, utilising both Microsoft Business Central and Credit Hound Responsible for the reconciliations of all bad debt against each account. Work under direction of and report to the Billing & Credit Manager, whilst being able to work on their own initiative on collection of overdue accounts Minimise the debtor days, overdue debt and risk of bad debt Build excellent working relationships with internal customers to ensure there is continual communication and timely updates on outstanding payments Management of key accounts ensuring relationships are built and managed effectively Organise and attend meetings with clients or via MS Teams to resolve outstanding debt issues Use initiative and imagination to achieve targeted results, whilst maintaining and promoting customer goodwill Liaise with the finance and data administrator and coordinator roles in this division in relation to applications and the possible impact on queries and delayed payments. Handle queries and resolve problems with our customers within company guidelines and policy Set up and maintain accurate and up to date customer details and account records for new and existing customers Liaising with senior management regarding payment performance of some accounts that require assistance in collecting debt Approval of new customers and checking accurate data and credit limits for new and existing clients Providing additional support and absence cover when required for the Credit Control team


This job description is not exhaustive, and the jobholder may be required to undertake additional duties to ensure the smooth running of the department.

What will it take to be successful?

We are seeking someone with experience gained working as Credit Controller. You will have excellent customer service and time management skills. It is crucial to have excellent attention to detail and accuracy, be enthusiastic and pro-active with strong numeral and written analytical skills. Excellent communication and strong interpersonal skills, a team worker with strong problem-solving ability. Fully computer literate with a thorough understanding of MS Office programmes including Excel, Word, and Outlook and Credit Control software such as Credit Hound. You must have a clear financial record and the position is subject to a credit check.

Hours
Contract type
Permanent
Location
Peterborough

Why choose us?

We offer a highly competitive rewards package including group pension, flexible benefits, referral schemes and generous annual leave.

As an equal opportunity employer, we are dedicated to driving diversity and inclusion in the workplace. Learning and development is important to us; we encourage everyone to continue developing to optimise their performance and fulfil their potential. We have an agile flexible working policy; many of our team work flexibly, we would be happy to talk to you about how this could work for you. We enjoy what we do, and we do it well, which is why 80% of our business comes from repeat clients.

About us:

Since 1855, Carter Jonas has grown to be one of the largest and most respected property consultancies in the UK with a network of 34 offices across England and Wales, employing more than 1,000 partners and employees.

Our tailored service and Simply Better Advice have enabled us to forge lasting, intelligent and trusting partnerships with our clients. These long-standing relationships are our most important and most closely protected asset. From private landowners to local authorities, pension funds to farmers - our universe of client experience is among the most varied in UK property.

We employ the very best people. We are a place where people want to work, and our culture is both collaborative and business minded. We have experts in every field who deliver long term advice that enhances our clients' future prosperity.

Ahead of the curve, we are pioneering in the use of technology within the property industry, making Carter Jonas a hugely exciting place to work.

Our values:

Approachable - We treat every relationship with respect, integrity, and warmth Effective - We do what we say we will, we do it well and we are accountable Ambitious - We are ambitious for our clients and for our firm


We look to recruit individuals who represent our core values, but who can also demonstrate the six Carter Jonas competencies that are the foundation of our career pathways. These competencies will aide their personal development in the business, and comprise of:

Communication - Ensures effective, clear, and relevant communications in support of business objectives People - Demonstrates leadership in conduct and effectively manages and develops people to optimise performance through others Business Development & Client Care - Ensures effective communication to facilitate excellent client care and collaboration and pursuing opportunities for increased business and profit mindful of the Firm's heritage and values Use of Technology - Modern, Agile, Digital Employee Teamwork - Recognises the importance of working with others, to collaborate and co-operate to achieve business * Personal Effectiveness & Productivity- Engage, promote, and adhere to compliance requirements including all internal processes and procedures which manage risk and enhance productivity.