Job Description

We are currently recruiting for a Credit Controller to join our busy team based in Peterborough.
As Credit Controller, you will take ownership of specific debtor categories and accounts, managing all related debt collection activity. You'll work closely with colleagues across Mencap, playing a key role in supporting the people we serve.
This is a full-time permanent position, working 37.5 hours per week, Monday to Friday. Standard working hours are 9am to 5pm, though we are happy to offer flexibility where needed.
While this is an office-based role in Peterborough, we understand that work is something you do, not just a place you go. That's why we offer our office-based colleagues greater flexibility in how and where work is carried out.
We're looking for someone with previous experience in a similar role, who can manage multiple priorities quickly and accurately. You'll be confident using IT systems and have excellent communication skills.
Do you have the skills to be our Credit Controller?

• Proactively contacting debtors and arranging for payment of outstanding amounts
• Creating and sending regular debtor statements
• Creating and sending regular debtor invoices & statements
• Prioritising your work in a manner that allows you to maximise the collection of debt
• Building working relationships with key funders to aid debt collection

We're looking for a candidate with experience in a similar role. If that sounds like you, we'd love to hear from youplease apply today with an up-to-date CV.
Applications close on Friday, 7th November, and interviews will begin shortly after.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
Everyone is expected to treat people well and make Mencap an inclusive organisation.
Every day we grow and learn. It's okay to make mistakes but we learn from them and make changes
Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We're not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you're applying for.

Skills Required