Job Description

Job Ref:

AUR1394

Branch:

Aurem Care Shared Services

Location:

Aurem Care Head Office, Reading

Contract type:

Permanent

Hours:

Full Time

Shift pattern:

Hybrid working based in Reading (1 remote day per week initially, increasing after training)

Hours per week:

40

Posted date:

05/12/2025

Closing date:

07/01/2026

We are a dedicated and compassionate care provider committed to delivering exceptional support to our residents and their families.



As our organisation continues to grow, we are looking for a skilled and empathetic

Credit Controller

to join our Finance Team and support the smooth running of our billing and collections processes.

What You'll Be Doing

Managing the full credit control process for resident fees Chasing outstanding payments with families, Local Authorities and NHS funders Issuing statements, reconciling accounts, and resolving billing queries Supporting the monthly invoicing process and maintaining accurate financial records Providing aged debt reports and updates to the Finance Manager Ensuring compliance with GDPR and company policies Working sensitively and professionally with residents' families regarding fee queries

About You

We're looking for someone who is:


Experienced in credit control or financial administration (care home/healthcare experience is a bonus) A strong communicator who can handle sensitive conversations with empathy Highly organised with great attention to detail Confident working with numbers, financial systems, and Excel Able to build positive relationships with families, colleagues, and external agencies Professional, discreet, and aligned with our values

What can we offer you in return, for your hardwork and commitment?

Full time, 40 hours per week Salary: 30,000 - 40,000 (dependent on skills and experience) Hybrid working based in

Reading

(1 remote day per week initially, increasing after training) 25 Days Annual Leave plus bank holidays Life insurance Free DBS (T C's apply) Company pension Wagestream - Same-day pay Our employee assist programme - healthcare and mental health support Free in house training via our elearning platform, your Hippo, in addition to our fully funded apprenticeship courses. Yearly salary review Being part of an organisation where empowering and valuing our people is fundamental to everything we do

Why join us?

Aurem Care have been awarded for the prestigious 'Top 20 Care Home Group' accolade by carehome.co.uk, celebrating our commitment to excellence in care across the UK.



Our homes are all about people caring about people, we believe our care homes should be happy homes for loved ones.



Our team play an important role in our homes, to ensure that our values are lived and embraced every day.

Diversity, Integrity, Fun, Committed and Connecting



If these are values that resonate with you and you're looking for a rewarding job in making a real difference to the lives of our amazing residents, then we want to hear from you now!



The Aurem team are proud to provide the highest levels of bespoke care throughout our homes across the UK. We operate high quality nursing, dementia and care homes. Put simply, we put the 'care into care' by using our expertise to achieve and maintain the highest standards in all our homes. With our hands-on approach to care home management, our communities are designed to encourage people to forge worthwhile, meaningful relationships with our staff and fellow residents.