Job Description

Location: Rugby Head Office

Your new Company:

Hafele is an internationally trusted name supplying furniture fittings, ironmongery and hardware to the trade. We are recognised for our extensive range and quality of product as well as our expertise in the industry and excellent customer service. We are a "People First" organisation and understand that it is our people that enable business growth and success.

Your new role:

To provide proactive customer support both internally and externally whilst ensuring the prudent credit risks are taken and cash flow is adequately sustained, maintaining the highest quality possible of accounts receivable.

Key Responsibilities:

o To effectively manage timely and efficient collection of monies due to Hafele UK Ltd

o Meeting cash and debtor day targets set by the Company within agreed timescales

o Ensure efficient and prompt release of pended orders

o Efficient and timely resolution of External and Internal queries to ensure minimal overdue

o Carry out customer credit limit reviews

o Act as a reliable member of the credit control team, working together to ensure service levels are maintained.

What you'll need to succeed:

o Minimum Level 2 literacy and numeracy

o Minimum Level 2 Microsoft applications

o Proven track record of minimising risk and reducing overdues

o SAP Foundation/intermediate level would be advantageous

o Commercial awareness

o Team player

o Proactive

o Customer driven

o Experience of dealing with credit insurance and credit references agencies would be advantageous

What you'll get in return:

Competitive Salary: Enjoy a starting salary of

28,641

, with the added potential to earn an annual bonus of up to

3%

of your yearly pay.

Benefits including:

o Holiday of 23 days' basic + 8 bank holidays in a complete year, increasing to 28 days basic with our length of service programme

o Health Cash plan scheme; Claim back up to

765

annually for medical and wellbeing costs for yourself, and up to

470

for dependent children. This covers a wide range of treatments including dental, optical, therapy, and wellbeing costs, with the added option to increase your level of cover and add another adult.

o Additional benefits include:

Employee Assistance Programme (EAP) offering confidential support and guidance for you and your family

24/7 GP phone service for easy access to medical advice

Quicker access to medical scans and surgical procedures

Counselling services

Discounts on gym memberships to help you stay active

Hospital treatment insurance

Huge range of shopping, restaurant and activity discounts

o Enhanced Pension Scheme to secure your financial future & regular financial awareness initiatives

o Life Cover - providing financial security for your loved ones.

o Take advantage of discounts on company stock.

o Cycle to Work Scheme: Make your commute greener and healthier. Save up to 47% on the cost of a new bike and accessories, and spread the payments in a tax-efficient way.

This is a

full-time, permanent position. Core hours of work are 8:45am to 5:30pm, Monday to Friday, however, flexibility will be required for this role

. The role is being offered with hybrid option meaning you would be site-based Monday and Tuesday and a further third day of your choice, with 2 days from home, once training has been completed.

A job profile is available on request. Please send your current total remuneration package, CV and covering letter to the Recruitment Team at recruitment@hafele.co.uk.

Shortlisting and interviews for this role will take place while the advert is live; the vacancy will be closed as soon as the successful candidate is appointed. Applicants are therefore encouraged to submit applications as soon as possible. We are committed to equal opportunities

At Hafele UK, we're proud to be a

Living Wage accredited employer

, demonstrating our commitment to fair pay and the wellbeing of our people. This means every member of our team earns a wage that meets the real cost of living - not just the government minimum - because we believe hard work deserves fair reward.

Job Types: Full-time, Permanent

Pay: 28,641.00 per year

Benefits:

Free parking Health & wellbeing programme Life insurance Private medical insurance Store discount
Work Location: Hybrid remote in Rugby CV21 1RD