Job Description

We are looking for a Credit Controller to join our team at our new office in Kings Hill, West Malling. This role will be hybrid between home and office.


The Credit Controller for Social Care will support the management of the accounts receivable ledger for our Social Care division. Key responsibilities will include liaising with funders for payment of outstanding invoices, service user account reconciliations, requesting credit notes and query resolution. Reporting directly to the Social Care Credit Control & Group Cash Allocations Manager, this supporting role will ensure the function executes a robust cash collections process maximising timely collection for outstanding invoices.

Summary of Responsibilities

In depth reconciliation of debtor accounts. Collection of outstanding invoices, ensuring they are paid within required period. Managing own workload and ledger. Reduce 60+ debt on your ledger. Inputting diary notes for all activities to build audit trail for the service user. Liaise with internal departments to ensure invoicing is accurate and queries resolved promptly. Build and maintain relationships with both internal and external stakeholders. Work as a team and help when other members of the team are absent. Send copy invoices & produced statements. Any adhoc duties within the department required.

Our ideal candidate will have...

+ Experience in a credit control environment. + Flexible and able to deal promptly with queries and information requests.
+ Intermediate Excel Skills.
+ Able to deal with heavy data sets, create & understand account reconciliations.

Why Cygnet? We'll offer you...

Bonus scheme An opening to undertake further learning with our excellent apprenticeship scheme Expert supervision & support Employee referral scheme Free Health Cash plan 24 hours free GP support line Free life assurance cover Free eye tests Car lease discounts Discounted gym membership Free mortgage broker and Insurance cover Pension scheme Employee NHS - discount savings & "Cycle to Work" scheme Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review.


We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.