Job Description

We are a fast-growing IT Managed Service Provider dedicated to supporting schools and educational trusts with cutting-edge technology solutions and responsive support. With a strong presence in the education sector, we pride ourselves on delivering excellent service while maintaining strong financial health. We're now seeking a diligent and proactive Credit Controller to join our finance team and ensure timely collection of receivables, enabling our continued growth and stability.

About the role:

As the Credit Controller, you will be responsible for managing the company's debt ledger, ensuring timely collection of outstanding invoices from educational institutions and associated bodies. You'll play a key role in maintaining positive client relationships while securing cash flow and reducing risk.

Key Responsibilities:

Proactively manage the accounts receivable ledger, ensuring timely collection of payments across a diverse portfolio of educational clients. Monitor customer accounts to identify overdue payments and take appropriate action in line with agreed credit terms. Liaise regularly with schools, academies, and trusts to resolve queries and disputes in a professional, customer-focused manner. Produce aged debtor reports and KPIs for senior management, with commentary and risk analysis. Work closely with the Sales, relationship managers, and project teams to ensure client billing queries are resolved quickly. Issue monthly statements and credit control correspondence using finance systems Maintain and update customer records, ensuring accuracy of contact and invoicing information. Assess new client creditworthiness and recommend suitable credit limits in line with internal policy. Assist with month-end close procedures and external audit queries relating to receivables.

Skills & Experience Required:

Proven experience in a Credit Control role, ideally within the IT or education sectors. Understanding of the billing cycles and payment behaviours of public sector or education clients is highly desirable but not essential. Strong communication and negotiation skills, with a professional and diplomatic approach. High attention to detail, organisation, and ability to manage competing deadlines. Proficiency in using accounting software Knowledge of frameworks such as DfE financial guidelines or MAT budgeting processes is a plus. Not essential. Ability to work both independently and collaboratively within a team.
This role is based at our HQ in Walton on Thames.

This is a full-time position; however, we are open to candidates who are available for a minimum of 25 hours per week.

Job Types: Full-time, Part-time

Pay: 28,000.00-32,000.00 per year

Expected hours: 25 - 37 per week

Work Location: In person