Job Description

Join our team and help support the day to day running of the business, assisting our accounts team to ensure high quality accounting and credit control.

Nant is a leading water safety provider supporting organisations across the UK -particularly within the care sector - to maintain safe, compliant environments. Our mission is rooted in Care, Consistency, Collaboration, Commitment and Creativity. We work closely with our clients to deliver reliable, quality-driven services that protect people and communities.

As we continue to grow, we are strengthening our internal team with a dedicated Credit Controller who will help ensure financial stability.

Role Purpose:

The Credit Controller plays a key role in securing timely payments, maintaining strong customer relationships, and supporting Nant's financial performance. This role ensures our invoicing and credit processes run smoothly and professionally, aligning with our values and the high standards expected by our clients.

Key Responsibilities:

Credit Control & Collections

Proactively manage the sales ledger to ensure timely collection of outstanding invoices. Make regular contact with clients via phone and email to chase overdue payments. Identify, investigate and resolve invoice queries quickly and professionally. Maintain accurate and up-to-date records of all credit control activity.

Customer & Stakeholder Communication

Work closely with the Customer Relations team to keep clients updated on invoice status. Build positive relationships with accounts teams within client organisations. Escalate concerns appropriately when payment issues impact service delivery.

Invoicing & Administration

Support the generation and issuing of invoices, credit notes, and statements. Check finance paperwork for accuracy and ensure supporting documents are in place. Flag any discrepancies or potential risks with the accounts or operational teams.

Reporting & Compliance

Produce weekly and monthly aged-debt reports, highlighting key risks or trends. Contribute to month-end processes and cashflow forecasting. Ensure all credit control activity complies with Nant's finance procedures and relevant legislation. Supporting and assisting the accounts department as required by the business.

Skills & Experience Required

Essential

Previous experience in credit control, finance administration, or accounts receivable. Confident communicator with a professional and customer-focused approach. Strong organisational skills and excellent attention to detail. Ability to manage a busy workload, prioritise tasks, and work to deadlines. Competent with Microsoft Excel, Outlook and finance systems.

Desirable

Experience working with clients in the care sector, facilities management, or service industry. Knowledge of CAFM systems or working with POs/supporting documentation. Understanding of compliance-driven sectors and the importance of accurate financial data.
Job Type: Full-time

Pay: From 26,208.00 per year

Work Location: In person