Job Description

Job description

We are seeking a detail-oriented and proactive Credit Controller to manage customers accounts and chase outstanding payments .The successful candidate will be responsible for managing the company's credit control processes, ensuring timely collection of outstanding debts, and maintaining positive relationships with clients. This role offers an excellent opportunity to utilise your accounting skills within a dynamic organisation and customer service excellence.

Duties

Contact clients via phone, email, or letter to follow up on outstanding invoices and negotiate payment arrangements where necessary Maintain accurate records of all communication and payment activities within the accounting software Reconcile accounts and resolve any discrepancies or disputes efficiently Prepare regular ageing reports and provide updates to management on debt recovery progress Assist with month-end closing procedures related to receivables Set up and monitor payment plans where required Work closely with sales and finance teams Reduce debtor days and improve cash collection performance

Experience

Proven experience in credit control or accounts receivable management within a similar environment Familiarity with accounting software including QuickBooks, Sage, or Xero is highly desirable Knowledge of accounts payable processes is advantageous Strong organisational skills with the ability to prioritise tasks effectively and detail oriented Excellent communication skills, both written and verbal, with a professional approach to client interactions and strong negotiation skills Ability to work independently whilst maintaining attention to detail and accuracy Ability to remain professional and calm under pressure Experience working with B2B customers
This role is ideal for candidates who are organised, proactive, and possess a solid understanding of credit control procedures within an accounting context. The position provides an engaging environment for professional growth

what we offer

Competitive salary

Supportive team environment

Opportunities for progression

Flexible working options (where applicable)

Job Type: Full-time

Pay: 25,000.00-30,000.00 per year

Work Location: In person