Job Description

Job Overview

Lowes Transport, a long-established family-run haulage company in the heart of the West Midlands, is seeking a proactive

Accounts Assistant

to join our small, close-knit finance team. You will take ownership of the collections process, ensuring timely payments, resolving account queries, and building strong, professional relationships with customers. The successful applicant will be organised, attentive, and supportive of both colleagues and clients.

Key Responsibilities

Manage and monitor customer accounts to ensure prompt payment. Chase overdue invoices via phone and email. Allocate payments accurately and maintain up-to-date records. Build strong relationships with customers and internal teams. Investigate and resolve payment discrepancies and disputes. Prepare regular debtor reports and updates for management. Assist with credit risk assessments and setting customer credit limits. Cover staff holidays and support key roles within the accounts office. Prepare and issue invoices and credit notes.

About You

Previous experience in Credit Control, Accounts Receivable, or administrative finance role (preferred). Excellent communication and negotiation skills. Strong attention to detail. Experience with

Xero

and

Mandata

(training available if required). Confident with Excel and other MS Office applications. Proactive problem-solver who can sustain strong customer relationships. Friendly, down-to-earth, and brings positive energy to the workplace -- someone who appreciates a good sense of humour.

What We Offer

Join a

small, supportive accounts team

that works hard but enjoys seasonal celebrations, friendly camaraderie, and a positive, comfortable work environment. Be part of a culture where

helping each other matters

-- from covering tasks to offering a cuppa without being asked. Fixed hours and salary, office-based. Excellent work-life balance:

no weekends or bank holiday work

. The office is closed over the Christmas period, giving you a full break as part of your annual leave. Become part of the

Lowes Transport family

, a long-established, family-run haulage company that values smooth efficient processes and the human side of logistics.
Job Type: Part-time

Pay: 12,697.43 per year

Expected hours: 20 per week

Work Location: In person