Job Description

Job Purpose:

To ensure that the sales ledger is maintained to a high level of accuracy and that aged debt is kept to a minimum and through direct contact with customers both on the telephone and in writing.

Responsibilities:

Experience of dealing with international customers and proforma payments. Evaluate and analyse credit applications to determine the creditworthiness of potential clients. Monitor existing accounts for compliance with credit terms and assess ongoing risk factors. Creating exception reports for outstanding debt. Working continuously to KPIs and all set targets. Dealing with all credit control queries. Dealing with all aspects of the sales ledger
_ Entering receipts

_ Allocation of receipts

_ Sending out customer statements

_ Reconciling customer statements

_ Reconciling bulk receipts

_ Customer account queries

_ Sales ledger housekeeping

_ Analysis reports

Data collation for credit control KPIs. Review current credit limits on regular basis, and if necessary apply to bank for increase. Maintaining confidentiality of the department and using discretion where necessary. Ensuring that procedures are carried out carefully and accurately to eliminate errors. Providing excellent customer service. Ensuring good relations and communications with all members of the team and responding politely and in a timely fashion to internal and external customers. Undertaking any other duties which may be requested by the Line Manager, for which training and/or an explanation has been provided and understood.

Person Profile:

Essential Requirements:

Impressive, demonstrable track record in credit control.

Highly proficient in the use of Excel spreadsheets.

Experience in using an ERP system.

Ability to develop good customer relations.

High level of literacy and numeracy.

High level of accuracy.

Good communication skills, both written and verbal.

Pleasant but firm telephone manner when dealing with debtors.

Ability to assume responsibility and act on own initiative.

Good time management and organisational skills.

Ability to adhere to deadlines.

Qualifications and experience

At least 5 years in a Credit Control position in a business >10m Turnover

Some form of accountancy (AAT) or Credit Control (CICM) qualification is preferred

Foreign language skills will be an advantage.

Job Types: Full-time, Permanent

Pay: 43,000.00-45,000.00 per year

Benefits:

Company events Company pension Employee discount Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme Life insurance On-site parking Paid volunteer time Referral programme
Work Location: In person

Application deadline: 20/08/2025
Reference ID: CC