Job Description

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Contexte et environnement

We have a new opportunity for a Credit Representative who will be responsible for collection and management of debt on the Major Account ledger, with a defined portfolio of accounts, split by customer type and sector.



We are pleased to offer this as a 12 month Fixed Term contract.


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Activites

Major Credit is a highly targeted & results driven environment.
Credit representatives must adhere to processes, demonstrate initiative, and take responsibility to achieve their individual objectives and display an attitude & work ethic that supports & encourages the team to surpass the departmental monthly and yearly goals.

You'll need in depth knowledge of credit control procedures with 2+ years experience in a similar role.
Strong organisational skills & methodical and logical problem-solving abilities, together with excellent communication skills with the ability to remain calm & courteous under all circumstances and the ability to forge strong working relationships.
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Profil du candidat

The role includes, but is not limited to:

Ensuring collection procedures are administered in accordance with company & departmental policies Methodical approach to review & prioritisation of ledger debt daily Timely completion of departmental process's & controls; workflow, cashflow, month end analysis, no remits Collection of Manual Direct Debits when due, and act upon any rejected DD's immediately Continuously build & develop customer relationships Identify accounts for escalation and submit proposals to Team Leader for further action Liaise with other departments to ensure that issues are resolved quickly & correctly, to assist customer in payment Provide cover for team representatives on all active Gas & Power ledgers when absence occurs Responsibility for managing their activities to ensure all relevant HSE risks are appropriately mitigated
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Informations supplementaires

TotalEnergies valorise la diversite, promeut le developpement individuel et offre des opportunites d'emploi egales a tous les candidats.

We are based at the Kingswood Field offices at Tadworth, KT20 6RP, a 28-acre office campus site set in the Surrey countryside with Trail walks.


You will enjoy a modern vibrant and friendly working environment, which includes an onsite restaurant and cafe with a wide range of options available and coffee shop. There is a state-of-the-art on-site onsite gym run by Nuffield, with classes on set days in the mornings, at lunch and after work hours.


We have a staff car park which includes electric charging points, an undercover and secure bike rack (useful if you've made the most of the Cycle-to Work scheme), or if you will be using public transport we have a private shuttle bus service that regularly runs between train stations and the office at peak times.