Job Description

Full-time
Department: Finance

Company Description

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Join the UK's leading independent provider of voice, connectivity, mobile, phone systems and cloud services to keep Britain working.


We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition - so there's always an exciting new opportunity to support UK businesses on the horizon.

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Location:

Nelson, BB9 5SR

Salary:

Up to 25,000 per annum

Hours:

Monday to Friday 08:30/09:00 - 17:00/17:30 (37.5 hours)


Work for

Daisy

as a

Credit Risk Administrator

you will be part of a very successful and motivated team. Your key objectives will be to deliver against cash collection, aged debt reduction and improve external debt collection; whilst maintaining high customer service standards.

Why Choose Us?

?

Monday to Friday schedule

- No weekend shifts.

?

A fun, energetic team environment

with full training and ongoing support.

?

Clear career progression opportunities

within Daisy.

?

Make a real impact

by helping small businesses grow with our tailored solutions.

What You'll Be Doing:

As a

Credit Risk

Administrator

, you'll be:

Maintaining and improving Bad Debt KPI performance. Maintaining and compiling KPI and Batch performance analysis. Maximising Cash Collections through resolution of customer account queries - through calls in to Daisy and via 3rd Party feedback. External debt relationship management. Ensuring all files are sent accurately to external debt agencies. Ensuring all files sent to external agencies are also reviewed for appropriateness. Handling and progressing appropriate escalated legal action in co-operation with external Legal Partners. Ensuring constant progression of all accounts through the 'Post Cease' legal escalation cycle. Ensuring all liquidation and administration details are processed, and credits raised as appropriate. Establishing communication with internal and external colleagues. Liaising with internal sales staff to obtain missing credit information and answer queries. As a confident systems user you will pull Credit Reference Agency reports. Your eye for detail will support you in performing Anti Money Laundering and Customer checks. Participate in Team Meetings. Promote excellent Customer Service at all times. Ability to handle multiple tasks and prioritise workload in a target driven environment. At all times demonstrate confidentiality, conscientiousness and trustworthiness.

Qualifications

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What We're Looking For

? Excellent written, verbal and numerical skills.


? Working knowledge of Microsoft Excel.


? Pro-active attitude to account management.


? Excellent follow-up skills and a positive attitude at all times.


? Must be able to work on own initiative and also part of a team, in a dynamic and fast paced environment.


? A high energy level with creative problem-solving abilities.

Additional Information

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What Are the Benefits of Working at Daisy?

Our ethos is simple:

the more you put in, the more you get out.

Here's what we offer:

25 days holiday

+ bank holidays, with an extra day for each year of service (up to 30 days!)

An extra day off

on your birthday or if you're getting married

500 referral bonus

- bring great people, get rewarded!

Professional development

- training and support to help you grow

Eye care vouchers

and

discounted Medicash membership

for healthcare savings

Sim deals

for you and your family/friends

Exclusive discounts and savings

at over 1,200 retailers

Ready to Take Your Finance Career to the Next Level?

If you're driven by analytical problem-solving, motivated to support strong credit decision-making, and want to contribute to a trusted, growing team at Daisy, we'd love to hear from you.

Apply today and help us shape a smarter, safer financial future.

#LI-Onsite